California Wheels & Tires

"Went in about 3 months ago. Got a set of tires (on a promotion). Noticed on my receipt that a tire recycling fee was added for all 4 tires even though I took my old tires home. Called and was told since I was given a deal that it was “only fair” since they “hooked me up” I was honestly dumbfounded on that logic but whatever. I let it go, bigger things to worry about. Fastfoward to 2 days ago, I find a huge bubble on one of the tires I was running (always kept at 34psi) . Put on my temp tire and have been trying to get ahold of the owner cause apparently no one else can pull up files or whatnot. I drive there today because anytime I’m met with someone over the phone, it’s like I’m talking to a 12 year old. Not a smart one either. Of course when I arrive and fill in the person up front on my situation and ask for them to see when it was purchased and magically those files don’t exist. even though I verified over the phone, originally, that I can in fact validate purchases from their end with the right info. Of course after they find out I’m there to ask about replacing my defective tire, my information does not exist. Summary *fraudulent charges - adding charges for services they did not provide *terrible customer service despite being polite to them *liars Do not do business here. Under the circumstance something goes wrong with their product they will not fulfill warrantees or their return policy and will over charge you."

"Do not come if you love to be lied to and get hustled/swindled. Called to get new tires, they say they have it and can get it 30-45 min. I arrive expecting to pay and get my tires. Nope they tell me I have to wait 4-5 hours to get my tires. Ill give them the benefit of the doubt they might have misread or misheard me. Honest mistake. I pay them $100 in cash and I tell them I will pay the rest once I get my tires. While waiting for my tires I see a better deal, and I call there store if I can get a refund. They say sure come by and we can get you a refund. I come back to the store, and immediately finding hearing I found a better deal and I want a refund, the man in the front desk tells me. I need to give them a 40% reservation fee. What is a reservation fee? He says because my tires where "special" and I was the first person to order these tires/ make them stock it in there store I have to pay them a 40% fee. So instead of walking out of the store with my $100 I leave with just $60. Talking to other the other tire shop, they say that 40% reservation fee is B.S. Looking at there website, as well as the receipt they gave. There was NO mention of this reservation fee. So if there people who are not car people and just want tires like me. DO NOT come here, they will just laugh behind your back and high-five that they swindled another customer. (If someone does have proof of this 40% reservation fee, I will happily take down this review)"

"Called them on a Monday asking for Toyo AT3s and was told I’ll get the whole set on Thursday. When I told them I was looking to get the Tires mounted onto my wheels before then, they were really helpful in getting things done a day earlier. Good customer service. However, upon inspection of the wheels when I got home, I noticed that two of them were scratched. Though they were small scratches, they were deep, permanent, and noticeable. I know they will get scratched eventually because I got them for off-roading, but I didn’t expect it to be scratched by a shop. The handling of my products by this shop was substandard."

"They are deceitful guys. I bought from them Japanese tires. But they placed made in Thailand tires. I had to call police on them to get it fixed. Never ever waste your time and your money. Horrible owner. and horrible customer care. They put $60 tires for $170. So deceitful and con. Write something so that Every one can see your evil personality behind this human face. Your response will be self judgmental."

"I like this shop. Older guy here just as a hobby fixing up my 20 year old Tacoma 2WD. Sooo Cute. Took the baby in to have a 3" lift and new wheels and tires. They did a great job. After the alignment she drove straight and true. Not finished yet but a project in the making. Good job guys. Before and After pictures."