ALDO Outlet 690 Ventura Boulevard, Camarillo, CA 93010

"I had a terrible experience The store manager “ Giselle” was very rude and disrespectful, She did nothing To resolve my issue just made things worse. I recently purchased two pairs of shoes from the store when wearing them my first day, the shoes were very uncomfortable, and I was not satisfied with the quality of the shoe. So I simply wanted to do a return and get my money back, and the store refused to take them back. The whole time the manager, Giselle looked at me like she didn’t want to help me and wanted me to leave. She kept cutting me off when I would speak. And seem very bothered to help me. I don’t understand how she’s a manager at that store. It’s truly a shame. ! I hope your main manager “Juana” Can do a better job. I do not recommend buying shoes from here. They’re very cheap quality not worth the money. I am never coming back to the store!"

"Neat, organized and good prices"

"The young girl who was working that day, acted like we were bothering her when all we did was ask if she had a shoe in different size . I will never step a foot in the door again. Rude rude custom service."

"This must be by far the worst experience I have ever received at a business. i Went into the store at the Camarillo outlet mall in Camarillo, CA to return some products that were previously ordered to be shipped through this store with the assistant of the manager Irene who then told me that I could return the products if I were dissatisfied with them. When I arrived I handed both the products and the sales receipt to Alondra who wasn't able to refund the money on the card since the receipt did not show the type of payment was made, that is when I offered to show her my credit card statement to verify that it was pain using my credit card but Alondra refused to do so and she asked me to wait so she can call her manager on her cell and ask her. The manager suggested that I get store credit after going back and forth I accepted to receive a store credit and I asked for the balance to be put on a gift card. Alondra immediately said that I have to find something right now because she is unable to give me store credit in a form a gift card and I told her that she can't force me to buy something that I don't need nor want at this time and I requested a gift card once again.Then she asked me to wait to talk to the manager again and I told her you cannot be wasting my time if you don't know how to do your job. Than is when her and Giselle called me rude which they did more than once. Giselle kept on saying things under her breath. I'm sorry but this is not the language that should ever be used with a customer. I will never return to Aldo ever again and I will never recommend Aldo to anyone. Lack of professionalism, politeness and experience in customer service was very noticeable. I highly recommend you train your employees how to deal with their customers and how to have more respect towards them."

"Service was pretty bad last time I showed up here recently. Two ladies working the store and they didn't bother leaving the register. Oh well but that experience won't prevent me from going again because the shoe selection is pretty good so ill check them out again. Much more of a business casual shoe."