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Costco Tire Center
1099 East Hospitality Lane, San Bernardino, California, United States
About the Costco Tire Center
Costco Tire Center, located at 1099 East Hospitality Lane in San Bernardino, California, is a one-stop shop for all your car repair and tire needs. Whether you need new tires, a tire rotation, or a flat tire repair, the experts at Costco Tire Center are here to help. With top-quality products and excellent customer service, you can trust Costco Tire Center to keep your car running smoothly. Visit us today for all your tire and car repair needs!
Photos of Costco Tire Center
1099 E Hospitality Ln, San Bernardino, CA 92408, United States
Opening hours of Costco Tire Center
Monday:
10:00 - 20:30
Tuesday:
10:00 - 20:30
Wednesday:
10:00 - 20:30
Thursday:
10:00 - 20:30
Friday:
10:00 - 20:30
Saturday:
09:30 - 18:00
Sunday:
10:00 - 18:00
Reviews of Costco Tire Center
"Very easy process. I bought tires online and scheduled my appointment online. Check in for my car was easy and everything was done within one hour without complication. Make sure to buy your tires when there is a deal/discount and register your tires for their warranty after that visit online (instructions provided after your appointment)."
"I had the misfortune of getting a flat tire near the end of the weekday. I called in and Jacob got me set up to be seen the same day to see if they could salvage it. After informing me there was nothing they could do to salvage he got together with the supervisor to help me get a tire ordered as quickly as possible. Three days later Jacob helped me get the tire squared away on my vehicle by double checking the orders for the day to find my tire had arrived, but wasn't yet itemized in the system. I came by on short notice for the placement and all the staff at the tire center today were incredibly kind and accommodating - the whole process took less than an hour on short notice. My overall experience was nothing short of stellar. I was in a tough spot and feeling low, but these guys really came through when I needed it. I do a lot of driving and when they heard my plight they got right to work. Amazing job, great service, good people."
"I would give this visit at zero star if I could . I got my flat tire right after school in the morning about 9:30. So, I decided to go to Costco to get it fixed . After waiting so long, the guy named DAVY who checked me in . He let me wait for another 3 hours without telling me that when my vehicle get to be done . Then, after I asked him like how long more that I need to wait because I have classes in the afternoon . He looked at me like it’s not his business and he told me that there were many appointment people ahead of me and I need to wait more until they have time to get my car in . I was so upset at this point . I don’t have time to wait there all day without knowing whether my car could be fixed or not. So disappointed . He should have told customer that they need to make appointment to be there or just tell them that they have no time today for walk-in customer to save time for both rather than being careless and rude like this DAVY guy . If you go here make sure you make the appointment and watch out for this guy."
"Yeah, you guys need to get rid of Dany or Doug the guy with the slicked back hair (I didn’t get close enough to read the nametag right). The last three times I’ve been there he’s just rude and careless and you can expect to be waiting in line for about 40 minutes. I’m listening to this lady try to figure out why her tire order hasn’t arrived yet and the guy is super unhelpful and barely gives any info. He’s got 5 other people in line and just taking forever with this woman only to not be able to help her in the end. The previous reviews show it all, gotta clean house with some of these careless guys. The service is waaaaay bad."
"Horrible wait times! I came in to get my tires installed at 12pm and have been waiting in line for over 38 minutes. How is only one person scheduled to work the counter on the weekend during lunch hour, not to mention the numerous calls received that prolongs the line? Nothing against the employees but management has done a terrible job having so little employees working the tire center. On a previous occasion, I came here to schedule my tire installation and that took 30 minutes! Will never come here for tire installation again until the issue is fixed. Edit: I've been waiting yet again in line for 25 minutes to get my car keys back and still only one person working the counter with each phone call taking up more time. There are a lot of employees working the warehouse, food court, etc. How hard is it to get another person to work at the tire center (any cross training?). Costco prides itself on amazing customer service (have had great experiences outside of the tire center) so why not improve the services here?"
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