Mary Shannon DDS

"I don’t recommend this office — The dentist is fine but nothing extraordinary. Their cancellation policy is not standard and not reasonable. I gave full 24 hour notice to cancel my daughter’s recent appointment because my husband had covid—I was charged $75! The guidance keeps changing for covid and this is the first time our family got it and I did my best to figure it out while managing two children and taking care of my quarantined husband. Even though my daughter and I were symptom free and testing negative, I realized I should not bring her in for the appointment in case we might expose others. (My daughter is 3 so it is a very brief appointment to check and clean her teeth and apply fluoride for a few minutes). I called a full 24 hours in advance but was told the policy is strict— 48 hours. This is not industry standard and is not appropriate for a health practice. Because of this unusually strict cancellation policy, I suspect other patients may not disclose if they have had covid exposure or if their child is sick. 24 hours is standard and allows plenty of time to call patients on a waitlist and respect the provider’s time. I will not be returning to this office and I would advise others to steer clear."

"We love Dr. Shannon she is a wonderful caring dentist. Both my kids has been going to her since they where 5 and they are not 16 and 12. She has a wonderful staff and clean office. She is located in Santa Monica. My son has Autism and since the beginning since my son was 5 she has been very careful in working with him. Now that my son is 12 yrs old he is so comfortatble with Dr. Shannon he just walks into the office and into her chair. There are also TV for him to watch in the office too and he just loves it. I recommend Dr. Shannon and Dr. Song."

"Dr. Mary Shannon has a great demeanor and is fantastic with my two children. She takes time to make them comfortable and explains what she is doing so they are very comfortable going to the dentist. The office staff is also very personable and helpful. I highly recommend Dr. Shannon."

"My 7 year old son needed a tooth extraction and cavity fixed. She is far and beyond the most professional, child friendly dentist I have ever seen. He didn't even know what had happened until he got home. She showed a level of patience I didn't think existed anymore, and explained everything to him as she working. She made a difficult situation into an easy day. Would recommend to anyone with smallish kids!"

"Dr. Shannon is wonderful and patient with children!"