Kia Downtown Los Angeles Service
1945 South Figueroa Street, Los Angeles, California, United States
About the Kia Downtown Los Angeles Service
Kia Downtown Los Angeles Service is a premier car repair institution located at 1945 South Figueroa Street in the heart of Los Angeles, California. Our expert technicians specialize in servicing Kia vehicles to keep them running smoothly and efficiently. Whether you need routine maintenance or major repairs, our dedicated team is here to provide top-notch service and get you back on the road in no time. Trust Kia Downtown Los Angeles Service for all your automotive needs.
Photos of Kia Downtown Los Angeles Service
1945 S Figueroa St, Los Angeles, CA 90007, United States
Opening hours of Kia Downtown Los Angeles Service
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
Day off
Reviews of Kia Downtown Los Angeles Service
"Go somewhere else!!!! I dont mind the wait. My appointment was at 7:20 got here on time and was seeing until 8:33. That's not the problem after waiting almost 2hours for an oil change and tire balance . I left and my tire almost came out my car made an ugly noise and wobbled. Asked to speak to management and was told they were in a meeting! This is a safety issue!!!"
"Horrible service. Not even worth giving one star. My appointment was 1:20 p.m. for a recall check-up, but ended up getting it done at 4 p.m. All posted reviews are correct. Super disorganized and slow. I wasted my time waiting in the customer's lounge on such a valuable weekend. What is the point of making an appointment?"
"You can never get a smooth appointment here. Either you’re waiting an extra hour even with an appointment or you’re told to come in and get your car but the wait another 30 minutes while they find your actual car. Don’t even get me started on how they’ll address you only as a woman just because you have long hair."
"Now I see why so many bad reviews 2.6 out of 5.I never had this bad of an experience at any car service or dealership. I have owned all kinds of cars such as Mercedes, BMW, Mazda, Toyota, Chrysler. Last week I took the car as it was burning oil, like a quart every week. So I took it for the inspection based on the suggestion from a Kia salesman. The salesman was positive that since the car is under power train warranty and it's below 100k miles they will cover the cost of the inspection and can also cover your repairs. They might need to change the engine. So I trusted him and took it to the service across the street from sales. They told me it will take 48 hrs and didn't offer any courtesy vehicle. Anyways I dropped it and got a call from them 3 days later saying that they need to replace gdi gasket. I told them that several Kia owners in their forum and blog have complained on this issue and replacing gasket won't help. Not only they didn't listen on this and instead invoiced me $239 for an inspection that was delayed for another day. The manager was so rude when I told him that I was told that the inspection will be covered under warranty. He denied that and talked in the rudest way possible not even my parents would talk to me like that who basically have given me birth and brought me up. I'm never gonna come here again, they didn't help me with anything and offered me $70 discount but still went in to charge me as they hold my car. The car has factory issue and they won't hear even they knew that because they said we will check after replacing gasket for another 1000 miles if the car is still burning oil. I would never recommend to go there waste your time money and have no result as well."
"What A Disappointing Day at Kia Service. Is this why everyone is leaving 1 stars? If I could, I’d give no stars at all. My time at Kia Service was a real letdown. They promised to fix the Forte theft recall problem in an hour, but it took them more than 4 hours. How can you get the time so wrong? It made me wonder if they really knew what they were doing. But that’s not all. They spelled my name wrong on the paperwork, not once or twice, but four times. I started to think they were doing it on purpose. With a big lawsuit happening right now, it felt like they were trying to mess up my records. All in all, I’m not happy with the service I got from Kia. They wasted my time and didn’t seem to care about getting things right. As a customer, I expected better. Kia, you really need to improve. What a let down."
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