Drybar Los Gatos

"This is a review for front desk staff and not hair service. They seem to do a good job with the hair but overall I have never had a good personal experience with their front desk staff they always seem to not care about the questions you may have. I don’t think it is a big deal to be inexperienced in customer service but I have had to deal with different staff and have actually never been able to get my hair done here despite 2 years of trying."

"First time and it was great! Triana was so nice and did an amazing job making sure the styling and every detail was down to my liking!"

"My blowout at this location was better than my previous blowout at a different drybar location. (It lasted longer, looked better, and the employees were all friendlier and asked more questions about my preferences.) Parking was easy. I appreciated the airiness of the space. It's on a corner with lots of windows and natural light. The only con was that I didn't get offered a drink this time, and the waiting area is super small, especially if there are more than 2 people waiting for blowouts. Definitely book in advance. When we booked (about 1 week in advance) there were many slots available. The day of, we called to see if we could come in 30 minutes earlier, they were completely booked up and even running behind a bit (not significantly because we were in and out on time). I was super impressed that my hair still looked great 4 days later, and I wish I lived closer!"

"This location is my go-to DryBar spot. They honor appointment times, and I've never had a negative experience at the Los Gatos salon. I drive from Mountain View, so I obviously love it! Plenty of parking is a definite bonus!"

"Paulette is amazing!!!!!! This is a few days after seeing her. She is a pro and so sweet. You need to book with her!"