Western Dental & Orthodontics
2500 Sycamore Drive, Antioch, California 94509
About the Western Dental & Orthodontics
Western Dental & Orthodontics in Antioch, California is your go-to low-cost, high-quality dentist and orthodontist. Located at 2500 Sycamore Drive, our team of dentists, specialists, hygienists, and orthodontists are dedicated to providing exceptional dental services to you and your family. We have been proudly serving the community for the past 20 years and look forward to continuing to do so for many more years to come. Our office accepts most major insurance plans and offers alternative financing options for those without insurance. Whether you need implants, braces, or periodontal care, we have all the services you need under one roof. If you have a dental emergency, give us a call to set up a same-day or next-day appointment. At Western Dental, we are priced for people, not pop stars, and we are committed to helping you achieve and maintain a healthy smile for life. Contact us at (925) 206-3555 for more information or to schedule an appointment.
Photos of Western Dental & Orthodontics
2500 Sycamore Dr, Antioch, CA 94509, United States
Reviews of Western Dental & Orthodontics
"Monse is a master in finance and facilitating a payment plans. I’m very appreciative of her knowledge and professionalism."
"If I could give zero stars I would most definitely. I had an appointment at 10:30 but didn’t get in at all because I left after waiting for 40 minutes in the reception area. I had about 2 people come in after me and go ahead of me, not sure how you guys do appointments but this specific western dental don’t go by appointments they just let whoever in when they want. I feel this place needs to be shut down or all staff fired immediately."
"Just left their office, where the Senior Staff is hostile, rude, and incredibly uninformed. I had my teeth cleaned at another office, where it was discovered I needed an extraction and a root canal. Received my referral from that doctor and called the Western Dental intake number (corporate), which was very helpful. I was scheduled appointments to be seen for both the extraction and root canal. Two days ago, the local office called to cancel my appointment, saying that because I'd had my teeth cleaned elsewhere, they could not see me. This is patently false. An exam by a specialist is covered, as well as a PA (type of dental x-ray) to diagnose the tooth properly. If no x-ray can be taken, a copy of the original can be obtained by the referring physician. I worked in the dental field from the 1980s through the 2000s. I've never felt so disrespected or minimalized. The office staff was rude, and because I was questioning their tactics, I was called "hostile" toward the staff. No, I was adamant and assertive. There's a difference. This office doesn't actually care about patient care or any standard of care. Period. I'm sure I'll be called names behind closed doors, but it's the front desk and their staff that needs the attitude adjustment and a bit of education."
"Upon entering the western dental office after opening, My granddaughters appointment was 45 minuets after our arrival. I informed the office staff that I had to go to work after dropping off my 16 year old granddaughter off in their office. I completed necessary forms and asked could she remain in the office until she is seen by the dentist. They told me no and that she had to wait outside until 15 minutes before the appointment."
"It's the first time to visit this office, for my 2:30 appointment yesterday. Everyone in the clinic left an excellent impression on me. The front desk, doctors, hygienists, and the insurance girl were very polite, professional and conscientious. The one that impressed me the most was Jessica, who took me the X-ray. Jessica was such a delightful person, although she was wearing a mask, you could see the sweet smile on her face through her sincere eyes. Her talking was extremely pleasing. She actually made my day. Thank you so much, Jessica! Thanks, everyone! Strongly recommend!"
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