Zen Nail

"I know people rave about this nail salon. At one time I thought they were the best as well although yesterday I went and had my nails done by Christopher. This was a French tip gel and was not cheap. I have to say it was the worst I was truly disappointed within six hours of having my nails done they looked exactly like when I came in there they were all chipped up. The French tip was peeling off. He only uses one coat to seal it and it’s not enough. I had an appointment for later on that afternoon to get a pedicure but after seeing my nails fall apart, I canceled I’m not sure I’ll ever go back totally totally disappointed and a waste of my money. There is another nail salon two streets over in Montgomery Village that does far better and I highly recommend them"

"I went here to get a pedicure last week for my birthday. They do such a great job. I love the whole experience especially the lemon scrub and the hot towel. I got a light purple color for my toes and love it. Always come back"

"Super friendly staff who always makes you feel welcome. I like that they offer you some type of a drink while you have your service done. When I get the gel manicure, I love that you get a little shoulder massage to go with it. My nails have always looked amazing when I leave. The shop is very clean and well kept. I really enjoy going there to get my nails done! Highly recommend."

"I absolutely love Zen nails. I have never had acrylics that stay nice week after week. Dana is fantastic as well as the rest of the staff. I won’t go anywhere else for my nails!"

"It's been a year or so since I have been here. There are things to like about it and things I don't which is why I probably won't be back. The place is kept clean which I can really appreciate. They offer free beverages -even wine- so if that's your thing then you may love it. The shop is huge and I think this is great but also works against them. I called a few hours before my appointment and they were able to get me in. They asked I be there 10 minutes before to pick out a gel color. For reference I was getting a full set with gel polish. I was quickly sat down but no one brought the polish to me until my tech sat down 5 minutes after my apointment time. She was very nice and sweet but I don't think she is comfortable with acrylic especially shaped nails. I wear mine short and prefer a pointed almond. They were longer than I wanted and said something so she went a bit shorter and said oh that's good. I didn't say anything because it was clear she wasn't comfortable. The shape ended up being ok but not great and the thumbs were a mess so I had to say something and she fixed them the best she could. Their website says 55 for acrylic set gel polish and they charged me 65. If the nails were perfection I probably would have been ok but they weren't. They need a better shape. They have to finish people so fast because they are so busy. The owner was speaking negatively of customers on the phone. She seemed like she didn't want to be there. And her interaction with guests left a bit to be desired (for me). I appreciate them getting me in quickly and I love that it's clean but the prices didn't reflect quality. For reference i have been to zen a few times even when they were much smaller and over on the other side of Montgomery village. Oh and yes there are three big chows right when you walk in. I love dogs but I did find it funny there was a sign saying no animals including dogs and I was greeted by three big chows."