Rose's Nails & Spa 777 South State Street, Ukiah, CA 95482

"My girlfriend went to get her nails done here. After three days her nails are chipping. She's very upset by the price, and the service. The way her previous nails were removed was unprofessional and unsanitary and hurt her natural nails."

"I've been going since March to get acrylics done - never have had a problem until recently (except with their cleanliness sometimes). A week after getting a fill I had three nails literally pop off and then both thumbs just two days later. I maybe would understand if I had a hands on job that would be the reasoning, but I have an office job and am not doing extreme things with my hands. When I called to see if they could fix them/give a discount, she was very rude and completely against it. She said sometimes without their knowledge that the acrylic they use is old and that if I didn't use my hands so much, they wouldn't fall off. It's unfortunate because they have talent and I would love to go back. But the economy sucks these days and I can't afford to waste money again in fear my next set will pop off. What's the point in getting a fill if the set is literally going to pop off in just a few days? This is something I get to do to spoil myself but instead its just become an inconvenience. By the end of the conversation - she was ignoring me and talking with someone else in the back ground. When I said hello, three times, she then yelled, WHAT DO YOU WANT? I apologized and thanked her for her time and let her know that I would give a bad review. She thanked me and hung up. They lack professionality, cleanliness, and just flat out respect. They will never get another $ from me again."

"April is one of the best manicurists ever! Absolutely love the attention to detail and the energy of the space. Seems like it's mostly by appointment or regulars stopping by. I was lucky to get a last minute appointment. I live about 2 hours away, but may do the drive regularly just to get this quality. No rough edges, she listened to what I wanted, showed me options and also gave me great suggestions."

"I think they did a fairly good job. I give them 4 stars because I found them to charge what I think was a bit much when I paid $45 just to polish my nails with gel. No tips or filling required."

"Great customer service. April does my nails and they are always perfect. They run on time and don't over book or rush you in and out!! I highly recommend Rosie's"