Brentwood Services, Inc. 104 Continental Place, Brentwood, TN 37027

"I am currently getting the run around with my claim. Hamilton County causes damage to my vehicle after just buying it two week prior this incident happened 12/12/23 I am still getting the runaround with my check I have been waiting on this check since 12/28/23! They claim they sent another 1/8/24 still nothing! I asked for the check to get reissued last Monday they claimed I had to wait til 1/22/24 I called on Friday letting them know if my payment is not received in a timely matter I would seek legal counsel well I asked for the tracking still nothing I have informed delivery it telling me about packages and stuff nothing! So today if I don’t get a tracking my husband says we will be talking to lawyers! I live in Tennessee and they off is also In Tennessee there is no reason why I haven’t received my payment it don’t take weeks for the mail! My adjuster name was Ryan and his supervisor name is John and the risk assessment person in Hamilton county is Judith"

"I have been on work comp for a while, my check stopped coming regularly in August because I got a different adjuster. it's December now and they still have not figured it out! You should be ashamed of yourselves treating people horribly when they are down. you guys have have absolutely no respect for anyone."

"Absolutely abysmal services!!! Railroading me after 10 years!!! I am faced with having to change a very lucrative career that I own because of an injury that I recieved almost a decade ago because they refuse to take care of the problem!! Denial after denial!!!! People like these are why honest people hate organizations like this!! Disgusting and things like this NEVER go unanswered..."

"Horrible customer service. The associate was curt, not engaged with the claim, and lacking in interest and information. I strongly recommend further training for your staff in the areas of client engagement and focus on basic phone skills."

"They're playing games and not paying worker com to a relative. They don't care how bad a position they put their employees. Sending copies of checks but haven't been deposit. The client was hurt at work and backed by video. The company and worker com ins has not provided their support for this employee . It has been 2 years of total pressure and neglect in his life."