FirstCall Claims 6640 Carothers Parkway, Franklin, TN 37067

"First Call Claims is not interested in helping you deal with problematic restoration vendors or making sure you have received the services that have been billed to insurance company. They just want their 15%."

"Can not get adjuster to return phone calls or emails. Having to contact an attorney/ would not even give a one star"

"I did not have a good experience with Spencer Schoonover. It was as if the judge asked Allstate, "How do you plead?" Allstate said, "Not guilty." First Call Claims then said, "Okay, case closed. They said 'Not guilty.'" I provided documentation proving his interpretation to be wrong, and I'm sure Allstate was counting on his misinterpretation. He just ignored it. He must not want to get paid. Not too bright."

"Awesome experience with both Casey and Spencer from First Call Claims. They were extremely responsive and accommodating with all my questions about the process, and were able to recover much more than my original insurance payment from my fire loss. Would wholeheartedly recommend First Call Claims to anybody needing help to fight and recover more for their insurance claim."

"Dealing with them has been my biggest regret after loosing our house to fire. If I had it to do over again and knew what I know now, I would run from them. Signing with First Call Claims is one of the stupidest thing I have ever done. With that said, they were very nice to us but we did not get a service deserving of what we paid them. I wanted to say something to them when we picked up our portion of the claim from them but my wife pleaded with me not to. And besides that, I knew there was nothing I could do since I had already signed the agreement. Ask yourself before using these people and looking at the reviews, are those 4 star positive feedback real? It bothers me that they can still take advantage of other people during their most time of need. I really do not understand how these people can sleep at night. Run from them and run fast!!!"