SERVPRO of Dyersburg, Union City, Weakley, Gibson, Carroll Counties

"Best experience I have ever had! We were out of town when my dog sitter discovered a major water leak that flooded our bedroom and also caused our ceiling to collapse. James Boozer, Beau Horner, Dakota Guest & Alex Morawe handled the entire clean up on my behalf without me present. These guys did a marvelous job while also keeping me informed of the situation. I can’t thank them enough! I would trust and recommend this fabulous crew to take care of any mitigation project! Keep up the good work guys and you should be acknowledged for your dedication! I don’t know what I would have done without you!"

"This place is an absolute joke. They spend more time trying to find a way to get out of taking care of their customers, then they actually do taking care of their customers. They run through employees faster than the temporary service can send people to them. They will tell you that they are a family business and they care about their employees , but all they care about at the end of the day is the money that’s going in their pockets. if the powers that be would actually spend more time at work than they did traveling on vacations. Update: Below is the pre programmed response that the mighty and powerful general manager has the marketing team put out anytime anyone speaks the truth about what really goes on at Servpro. Anytime anyone with half a mind and a spine shows up, it isn’t too long and they are out the door. Sheep are what they like and sheep are what the keep. Go ahead a poll everyone who has ever worked there and left, you will get the real rating then."

"We appreciated all of your help, the speediness of all the work and correspondences, and your amazing workers! They were all so very compassionate, professional and hard workers. This whole situation has been nothing short of a nightmare but you and your company have been the biggest relief and help we could have never expected to even need. Thank you."

"Used these guys and their services was a joke. All they did was made my electric bill go up with there 30 fans running too supposedly dry out carpets took baseboards off and put a bunch of holes in walls Wanted too remove carpet but they said they could dry it which was a lie After 5 days they took there fans and I took carpet up myself and there was already mold on underside of carpet but they say it was 100% dry Definitely wish Dyer Co. Had other companies that done this kind of work. (Still waiting for a call from someone said would pull file and call but never happened)!!"

"Two Friday ago, we had quite the nasty mess to clean up in our partially finished basement due to a sewer back-up. We knew we needed lots of help and quickly! Kevin and Christian were on site to begin the cleanup less than 2 hours from our initial contact with Kevin. They worked for over 5 hours that first night and left after 3:00 a.m. Less than eight hours later, they were back at it with reinforcements (Jeremy, Rhonda, Cathy and Dale), continuing to clean out the muck and packing up salvageable items. Several team members put in a half-day on Sunday since there was still lots of work to be done. This also included John Carlton and his demo crew, who did a fine job of removing damaged flooring, drywall, doors and trim and hauled it all away, along with non-salvageable furniture and other damaged items. Several of these folks were not even on call over that weekend, but showed up anyway to help us in our time of need. Over the next week, Kevin, Chris and Christian continued their work by bringing in fans, dehumidifiers and air scrubbers, as well as deep-cleaning the concrete floor throughout the basement and spraying deodorizing agents on the floor, base plates and studs. Ours was a major clean-up job with lots of contents to sort through and clean. Due to the nature of the mess, some of the work was not very pleasant. In spite of that, Jeremy and Kevin's team displayed positive attitudes, teamwork and really stepped up to bail us out of a bad situation. We hope we never are in need of such services again, but if we are, we would definitely call this team again."