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TENNESSEE ARMS COMPANY, LLC
708 East Court Street, Dyersburg, Tennessee 38024
About the TENNESSEE ARMS COMPANY, LLC
Tennessee Arms Company, LLC is a renowned store located at 708 East Court Street in Dyersburg, Tennessee, United States. They specialize in providing a wide range of firearms and accessories to meet the needs of gun enthusiasts and collectors. With a reputation for quality products and excellent customer service, Tennessee Arms Company, LLC is a trusted destination for all your firearm needs. Visit their store today to explore their extensive selection and find the perfect firearm for you.
Photos of TENNESSEE ARMS COMPANY, LLC
708 E Court St, Dyersburg, TN 38024, United States
Opening hours of TENNESSEE ARMS COMPANY, LLC
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of TENNESSEE ARMS COMPANY, LLC
"Sent a TAC 9 lower back for a repair or replacement on January 11, 2024. Have not received any response about the lower as of this writing. I tracked the lower and they actually I received it on the 16 of January. Now I have nothing and can't get anybody to respond to multiple E- mails. Calling is a waste of time, no answer or response. Wouldn't buy from this company!"
"Worst customer service! 1. Contacted company on order status, got a response referring me to another dept.....still no response! 2. Called on the phone, listened to all the prompts.......mail box full.....can't leave a message. 3. I don't care how good the product is, if you can't get service after the sale the product is worthless to me."
"So, gonna keep this rather short and to the point. The communication is terrible. They claim to be shorthanded (when I finally did receive an email response after about 3 emails). I get that, everyone is. But at least acknowledge an FFL purchase within a week. Bought the carbon fiber lower. Cannot use it. It isn't straight (or at least the buffer tube area is not). Took pictures, as best as one can trying to shoot thru a hole to show how the upper was offset to one side. And also one taken from the top showing just how far off to the side it is. Yes, tried 4 different uppers, and all were the same. Took pics and sent a rather courteous (considering the issue) email to them explaining and showing the issue. No response. I really don't care, as I explained to them that the lower was being cut in half and thrown in the trash. Honestly, not worth my time / money to try to hash it out with them. I simply told them that I wanted to bring their attention to a problem they might want to address. I lost about $60 with them, plus another $30 for the background check. It's been right at 3 days, no response. I just wanted to post this so that others can make their own decision on taking a chance. I do take into account that this is the holiday season, but someone really should be keeping up with communications. Oh yeah, they're shorthanded.... I forgot. I'm giving this product / experience 2 stars, as the lower was very light (4.1oz) and would have made a heck of a build."
"The prices were so good I was leery about ordering! When I saw reviews from a herd of male Karens I knew the company was legitimate! I have several of their lowers now, with ZERO issues. The order process is simple. They fallowed up quickly clarifying the order. It was processed and shipped right on schedule! Couldn’t ask for a better experience."
"Update below... After getting my second lower because the first one was warped extremely bad, I was sent this warped unit. So I sent photos of it as soon as I got it, and Amy replied back with "sir, we put an upper on that lower with pins inserted"... sent more photos, and no reply The only reason they get a 2 star is because I've had previous good luck with many AR15 builds in the past. Not sure why they think this qualifies as acceptable, but in my opinion it's a paper weight If Amy decides to reply back with any sort of customer service in her reply and help resolve the issue, I may change my review Update- After getting nowhere with Amy, I added the rest of the people on their website to the email chain. After a reply about an employee's rifle having a gap between the upper and lower also and that they aren't milspec I had to ask again if the company is ok with the pins not lining up as per the photos sent and posted here. No reply again, and I guess I'll be taking my business else where while I change this review to a 1 star for such poor customer service"
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