Highly Favored Hair & Beauty Studio

"I paid $260 for Small Knotless Box Braids, but Elizabeth Featherstone admitted that she gave me Medium Knotless Box Braids. When I kindly asked for the $70 back, she refused to give it back to me and blocked my phone number. If she said that she was going through a hard time and really needed the money, I probably would have let her have it, but it's about the principle. I paid $260 for a style that I did not even receive. She gave me a style that was worth $190. Why would you keep the $70 difference? She is honestly really lucky that I didn't file a police report or sue, which is something I can still do. I have the messages between us. This is actually really disappointing to see from a Black business. I am not even from LA and wanted to find a salon that could do good work. For anyone looking to find a hair salon, do not go here. Do not be fooled by the good ratings like I was."

"I have been going to Highly favored for years. Briantae is the BEST!!! I'm never disappointed when she does my hair and my daughters hair. She's very professional and has such a kind personality and always works around your schedule. Her work is very neat and you can tell hair is her passion. Everywhere I go they always ask "who did your hair?". I rate her a 10/10!!!!"

"My experience was whatever?! I felt that Briantae was very nice but she could have done a better job dipping my hair and or put mousse/ oil on it?! Like for $180, I expected all of that?! And this is why I’m don’t like going to hair salons now because you have to deal with unprofessional stylists who think the world rises & sets on they a**!! And swear up & down they the best and been doing hair for YEARS?? But you can’t dip correctly, okay!! I love my hair but I didn’t like that she started rushing towards the end!! And also I thought I lost my phone which is still a mystery to me today?! And I guess one of the other patrons found it and got mad that I didn’t say thank you ?! But first off if you had a phone that wasn’t yours why not announce it and say I have a phone that I found outside?? If I hadn’t come back in were you going to keep it?! So, I had an okay experience….can’t say I would ever come back!"

"I booked an appointment with Briantae. However, she changed my time 3 times, even after I told her I was 15 minutes away. When I arrived I had to wait over an hour for my head to even be touch. When someone did finally touch my head, it wasn’t Briantae, it was somebody else by the name of LIZ. Liz put way too much gel on my head, hence it turned white the next day. Also I asked for small knotless braids with extended length, I was actually given Medium/large braids. I paid $260 for what was suppose to be small braids but came out large. I was overcharged, they declined to assist me. Liz even acknowledged that she did medium braids but would not refund me the service! The service was horrible, & the customer service at the shop is horrible as well. I have reviewed them on multiple social medias with over a million views, I’m sure this company won’t be getting much more business after this! Should’ve just fixed the issue Liz & Briantae"