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ProfessioNail & Spa
1368 Madera Road, Simi Valley, California, United States
About the ProfessioNail & Spa
ProfessioNail & Spa is a premier beauty salon located in Simi Valley, California. Our expert team offers a range of nail and spa services to help you look and feel your best. Whether you're in need of a manicure, pedicure, facial, or massage, our skilled technicians are here to pamper you and provide top-notch service. Visit us at 1368 Madera Road for a luxurious and relaxing experience that will leave you feeling rejuvenated and refreshed.
Photos of ProfessioNail & Spa
1368 Madera Rd #12, Simi Valley, CA 93065, United States
Opening hours of ProfessioNail & Spa
Monday:
Closed
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
10:00 - 17:00
Reviews of ProfessioNail & Spa
"DO NOT COME HERE. I asked Tina for short nails and she made them long and got mad I asked her to cut them down. She cut my skin and made me bleed and put GLUE in the cut to stop the bleeding. The polish was applied lumpy and rushed. When I complained about it which I hardly ever do , they didn’t do anything about it. The nails also popped off 2 days later."
"Staff is persistent that the job they’ve done is the best it can get… I’ve had a much better job done at other places for cheaper, this place is a rip off, they quoted me $35, ended up charging $40, and when I gave them a $50 bill they asked to keep the $10 for tip, which I wasn’t planning on giving but they start screaming and asking for tips…. Ridiculous! Let a customer CHOOSE if they want to tip you for your lame service, and if not then it’s probably because we hated our experience! A $50 pedi and still cracked heals!--- and They LIE... stop lying in your responses to these reviews, people will catch on!"
"never disappointed when I visit Tammy! She always does the most beautiful work!"
"Been coming here for a few months with my husband. I called ahead the day before to make an appt for 6pm and specified the services we wanted. Lately there's been a push to upsell or offer services not originally requested... extra massage, add on this or that. Not a fan - just do what I'm booking the appt for. Walked in the door, immediately asked what services we want - look at your appt. book. Asked if I wanted a pedicure (in my tennis shoes) and told them the pedicure was for my husband. I was offered the wrong colors to choose from; I was handed gel colors not dip. I do not like how the color came out, it's nothing like the one I picked since they had to find something similar. The tech doing my nails seemed new or unfamiliar with dip powder. The nail shaping and dip manicure took nearly 2 hours, resulted in 3 cuts and is super thick & cloudy?? Too many layers, can't even see the color. The most annoying thing during this whole visit was every other tech in the salon coming to our station wanting to see her progress, making both of us rather uncomfortable and she would get nervous and rushed. The nail shape is exactly what I asked for and the techs are always willing to please, but I'm coming back to show the owner the aftermath of this 2 hour ordeal and I hope they can rectify this issue."
"I have used this place 4 times before and it was always a great experience, however the last 2 times I went there have not been good. The first time, I went in and asked if they had time for a pedicure to which they said yes. I then waited 45 minutes in cold water and had to walk out without service because they weren't even close to being done with their other clients. I shrugged this off thinking that it was abnormal. This time, me and my niece went for her first ever pedicure. We called at 5p and asked if they had time for 2 pedicures to which they told me that they can make me an appointment at 530p (they close at 7p). We show up on time and again we both wait an HOUR in cold water before they got to us. We stayed and chatted and it was fine. Well the person who did my nieces pedicure, completely rushed the process to the point that one of her gel nails flaked off completely before we even left the salon. They had to redo it in front of us, she didn't get her message or hot towel either. For me, the lady was great at the grooming of my feet and painting of my nails, however my flower looks terrible. It looks like a 10 year old did it.... Also, on the TV they were originally playing the food network but the channel changed to a documentary about a pig slaughter... It literally showed the pig alive, being tied up, then how they kill it/drown it and then showed how they graphically carved it up with something like a chain saw.... Us and another customer were literally covering our faces and talking very loudly about how gross and awful it was and the salon staff just laughed and didn't even try to change the channel. Lastly, they told us that they were taking cash only, even though other customers were using cards, and we had to use their ATM on site which charges a 1.50 fee each time. Overall not a great experience and will not be returning"
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