Roger Smith Insurance
405 2 Mile Pike, Goodlettsville, Tennessee, United States
About the Roger Smith Insurance
Roger Smith Insurance is a reputable health insurance agency located at 405 2 Mile Pike in Goodlettsville, Tennessee. With a commitment to providing top-notch insurance services, they specialize in helping individuals and families find the right coverage to meet their healthcare needs. Whether you are looking for individual health insurance or group coverage, Roger Smith Insurance is dedicated to helping you navigate the complex world of insurance to find the best plan for you. Trust Roger Smith Insurance to provide you with personalized service and expert advice for all your health insurance needs.
405 2 Mile Pike, Goodlettsville, TN 37072, United States
Opening hours of Roger Smith Insurance
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Roger Smith Insurance
"Some while back I wrote to a company that asked my opinion of Roger Smith Insurance. I wrote "Roger Smith has been there for me for years. I have had other insurances like the lizard, woman in white, Race car man, Military Mogul and even the Farm Guy in the hat. NONE of them had a local office or local folks that would know me and look for the best insurance for my needs. Roger Smith has a crew that gives me service like I was in the family, even though I am a Jones not a Smith. I cannot rate them high enough. They have always been my insurance people and as long as they do business, they always will." My mind has not changed, Roger Smith Ins. co. has been there since before 2001. I hope some day they will open a old folks day care and allow me in. And that's the truth!!!"
"Always found to be attentive to the service needed at the moment. Readily available and concerned with the needs of the insured, within insurance company guidelines. Willing to give personal attention to the matters at hand."
"I love these guys - I can do direct deduction or send a check, but a lot of times i just like to go there to see the staff because they're so nice!"
"I was given this guys number by my insurance agent to see about getting worker's comp insurance and/or a handy man's type insurance since my agent does not offer these policies. I called and regretted it almost immediately! I was transferred to Peggy who proceeded to treat me like an idiot. I started to ask her a few questions about which policy I would need and before I could complete my first three words she cut me off and stated "well if you don't know what kind of policy you need, how am I suppose to know?" AWESOME! Gave her the benefit of doubt, maybe she's having a bad morning. I rephrased my question and started again. ZERO improvement! I don't think it's a bad morning but more like bad phone etiquette and even worse new customer care!! This after even after I told her another state farm agent referred me to her! I really can't believe this is how the actual agent, Roger Smith, would want his customers spoken to. I simply told her I'd call back if I needed anything. One guess on whether that'll happen or not. #NOT"
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