Ulta Beauty

"Went in today to grab some usual items and again it occurred... bring followed in the store as if I was going to steal. I've never stolen in my life, yet when I go here no matter how I'm dressed, makeup on or not I get followed. Having worked in retail over 25yrs, you generally get a feel for whether someone is going to steal and I am far from that type. Also to top this off I stood in the front of the line to pay with no other customers while a girl was unpacking products. The employee looked at me several times but never acknowledged if I was ready until her manager came over who too also looked at me several times and said " are you ready?" Well yea, I've been standing here waiting. The cashier then rung me up and never to offer me to use the 3.50 coupon off. Needless to say I will no longer enter this location, I will infact order online so I do not have to deal with the crumby customer service."

"Worst hair appointment ever. Avoid Latifa in the salon at all costs she will shame you, overcharge you and mess up your color and cut. A friend went to get her hair done on 1/21 a Sunday and let me tell you I would have been pissed and made a scene at the time. But this young lady is too nice for that. Her color was a tragic mess. From the looks of her hair there is no way Latifa is a professional. Based upon her behavior with my friend I highly doubt she is a professional, no way would a professional would act the ways she did. First she shamed my friend multiple times for having minimal dandruff. Then Latifa refused to cut her hair how she requested. All she asked for simple couple of inches taken off with some layers and curtain bangs. She refused to cut any layers and just did not bother cutting her bangs at all. The highlights she requested were a mess and not complete, Latifa L did not even complete the color properly she had multiple discolorations. Products and services were added to her hair but she was not informed of the upcharge until after it was completed. Latifa's excuse for the mess she charged my friend over $400's for??? She did not have time for the appointment they had booked but she had no other appointments after our. How do I know? I heard her say to a walk-in customer needing her ears pierced that she was free for the rest of the day and could take the appointment. So why the rush and why no time to do the cut right? Who knows. How about a good reason to be hostile and rude to a young girl? Maybe she had a bad day. But honestly our problem. Highly disappointed in Ulta and this particular stylist. IDGAF what kind of day you are having be a professional and don't mess up a teenagers hair to the point where she was in tears and had to go to another salon to have her hair fixed and pay even more money. Ulta and Latifa should be ashamed of themselves."

"Ulta Beauty at 43806 Pacific Commons Blvd, Fremont, stands out with ample parking—a convenience for shoppers. My partner, a fan of Ulta Beauty, appreciates the store for its quality products for her and her family. Overall, it’s a recommended destination for makeup enthusiasts, offering a positive shopping experience with a diverse range of products."

"Horrible experience ending with a manager shouting out me in front of a full store . The mistake was their's but the "manager" did not help the issue at all . Instead of her rectifying the situation and apologizing she made the situation worse , shouted at me in front of other customers, snatched my items and placed them on the counter behind her . Both the cashier and manager refused to give me their names several times . They don't wear name tags because they don't want customers to know their names . This is ridiculous service. I will continue to call corporate until this is addressed. They are paid employees, they should know how to do their jobs and not get upset with customers for their mistakes. If you don't know something just say it and get someone to help don't blame it on the customer and think you have the right to shout at them and expect them to not shout back."