Chiang Orthodontics
1296 Kifer Road, Sunnyvale, California 94086
About the Chiang Orthodontics
Chiang Orthodontics is a leading dental institution located at 1296 Kifer Road in Sunnyvale, California. Our team of experienced orthodontists is dedicated to providing high-quality dental care to patients of all ages. We specialize in orthodontic treatments such as braces and Invisalign to help our patients achieve beautiful, healthy smiles. With a focus on personalized care and patient comfort, Chiang Orthodontics is committed to helping you achieve the smile you've always wanted. Contact us today to schedule an appointment and start your journey to a straighter, healthier smile.
Photos of Chiang Orthodontics
1296 Kifer Rd STE 602, Sunnyvale, CA 94086, United States
Opening hours of Chiang Orthodontics
Monday:
09:30 - 18:00
Tuesday:
09:30 - 18:00
Wednesday:
09:30 - 18:00
Thursday:
09:30 - 18:00
Friday:
09:30 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Chiang Orthodontics
"Dr. Chiang offered help over my expectations. During the Covid travel ban, I cannot come back to the US, and Dr.Chiang accommodated me and my wife with extra service by shipping invisalign and extended the orthodontic service period after we came back, without any additional charges. I also admit the service here is not perfect, but still highly appreciate the service. Attached a photo showing I am a true patient."
"I first approached the doctor because of my general dentist's referral. I consulted if an ortho service can be provided and the price. The doctor said okay in the first place with a reasonable price - which made my primary orthodontist to order for invisalign braces. After two weeks of waiting, on the day before my appointment, I called to get the final confirmation from the front desk and got rejected to the appointment because the doctor "doesn't feel comfortable enough to perform the service". ??? You have all the time (more than 2 weeks) to let me know in advance but instead you just cancel the appointment in the last minute? They have no respect to others' time. If you can't do it, don't say yes in the first place. Completely waste of my time and money to ask my ortho to send my traces when I could just have flew back to NY to do the procedure."
"I always had to wait till 20 or 30 minutes later than my appointment start time. They are obviously over booking because there’re always much more people waiting than the seats they have. Even if you finally got a seat, you still have to wait… Sometimes I can’t even talk to the doctor unless I insist. The receptionists are indifferent and reluctant to talk when I want to check in…"
"Dr Chiang is very nice and professional. Most of staff is professional as well. However, there is one lady, whenever it was her turn to adjust my wire, she left extra wire poking to my mouth, so I have to come back the day after and request some other staff to correct that. She alway said that it is hard to see what's happening in my month and asked me to feel it myself. That particular lady also seemed incompetent and always confused by those machines. I believe the other staffs are fully aware this lady's incompetency, because whenever I have them adjust my wire, they would ask me who did that last time. And they would shake their head, and signed. I am hoping Dr Chiang can ensure consistent customer experience by more employee training and making sure right staff at right place."
"Dr. Chiang and his staff are amazing. They are most accommodative and patient with patients and their changing schedule, great frond desk staff! Dr.Chaing is good at communicating what changes and adjustments he is doing every time I visit. Jenni, his assistant is also great. She is very skilled and does the adjustments with minimal discomfort. All in all, aces!"
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