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Highland Grand Apartments
112 South 17th Street, Knoxville, Tennessee, United States
About the Highland Grand Apartments
Highland Grand Apartments is a premier real estate agency located at 112 South 17th Street in Knoxville, Tennessee. Our luxurious apartments offer modern amenities, spacious floor plans, and stunning views of the surrounding area. With a convenient location near downtown Knoxville, residents can enjoy easy access to shopping, dining, and entertainment options. Our friendly staff is dedicated to providing exceptional service and ensuring that each resident feels right at home. Experience upscale living at Highland Grand Apartments.
Photos of Highland Grand Apartments
112 S 17th St, Knoxville, TN 37916, United States
Opening hours of Highland Grand Apartments
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Highland Grand Apartments
"I have lived here for 2 years and it start off really great! The staff was helpful and knowledgeable and everything ran smoothly. In the past 6months-1year everything has gone down hill. There is never anyone in the office and when I call the office Cross picks up and he does not ever have an answer to the question and will often times tell us wrong information and when we get in contact with other people of the company they tell us different information, so it is very confusing. If there were other options to live as a student we would look else where but we are stuck. The apartments themselves are decent, but the management and leasing team has gone down hill since Tiffany and Cody left. Hopefully since we have changed over to Highland Grand, things will start to get better because we are in a cross over right now, but they are doing a bad job of the change (missing information, no staffing, etc.)."
"My experience has been with the Social Grand Forest, which no longer exists? The apartment complex was bought by a new company in September and has had a rough start. In my one year of living experience here it is a solid 2/5 stars. My experience with staff has always been nice and accomodating. Maintenance is handled quickly, but since the company change it has taken more time to fix issues. Living in Fort Sanders has perks only to students who go to UTK and enjoy partying on a Tuesday. Otherwise you will not enjoy living here. The walls are thin so party nights are restless. Game Days are a living nightmare. You have to pay for parking or you will not be able to park remotely close to the apartments. New management is increasing parking from $60 to $85, which is essential for communter students and working students. Street parking in Fort Sanders is a death sentence. My roomate's car was hit by a speeding truck even though they were parked within the lines. When I had to use street parking my car would be frequently covered in trash or mysterious liquid (alcohol or pee) and I was towed twice in my own area. Due to frequent parties glass is all over the parking lot and surrounding sidewalks. I would not let my pet walk around in the neighborhood. The only positives I would include are the secure packaging/mailroom and the closeness to campus. If you are okay with roughing it for $700+ a month then this is the place for you."
"Apartment leaked in the rain. Half of the outlets did not work. Staff is generally unhelpful. My apartment was flooding on a Friday, but nobody could help me because it was after 5. No parking. Constant maintenance issues. My apartment was between the laundry room and 17th street. Homeless people constantly sleeping near my door. Almost no parking available so it is $60 a month. Charged me $150 when I moved out to clean my oven. Absolutely do not recommend living here."
"I have had too many bad experiences with the social grand. In october I accepted my lease and could not find to sign it under my documents needed so I did nothing. After October 15, my apartment was sold from right underneath me when I had accepted the lease renewal obviously stating I wanted to live there again. The social did not care. They did not do anything to help me. They told me to “check facebook for availability in apartments”. On top of this, it was told to me MULTIPLE times that if I found a room I could stay with my roommates that I lived with this past year. This was a complete lie. Once a room was found, I am now being moved to a completely new building with all new roommates. Tiffany was great when she was there. She truly cared about her residents and tried to help everyday she could. I know she would’ve helped my roommate and I stay together. Cody, on the other hand, is not accommodating at all. Does not care what he told my roommates and I in the past about staying together. Cody has stated he can move residents anywhere he wants- yet I cannot be accommodated for? With all of this being said- my original apartment was great until the lease issues started factoring in. Mold in the bathroom that was never deep cleaned. Some cabinets falling apartment. Carpet in my bedroom coming up."
"I’ve enjoyed living at the Social Grand Forest with my three roommates! Maintenance, especially Eric, is so helpful and timely! Cody and Tiffany are also the absolute best. Tiffany has been wonderful and helps us with everything we could ask for!!"
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