Papermill Square Apartments
3820 Papermill Square Northwest, Knoxville, Tennessee, United States
About the Papermill Square Apartments
Papermill Square Apartments is a modern residential complex located at 3820 Papermill Square Northwest in Knoxville, Tennessee. Situated in a convenient and desirable location, these apartments offer a range of spacious floor plans with modern amenities and stylish finishes. Residents can enjoy a variety of on-site facilities including a swimming pool, fitness center, and communal outdoor spaces. With easy access to shopping, dining, and entertainment options, Papermill Square Apartments provide a comfortable and convenient living experience in the heart of Knoxville.
Photos of Papermill Square Apartments
3820 Papermill Square NW, Knoxville, TN 37909, United States
Opening hours of Papermill Square Apartments
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Papermill Square Apartments
"Completed application and selected a move-in date. When calling to confirm approval, inform that maintenance workers walked off the job and I can now not move in for another month. Went to visit property a day before I would be able to complete lease. Woman in office began calling a maintenance employee to show me the unit, a younger man volunteered to take me over there. Very impatiently showed me a model unit, not my unit. Woman in office informed him right in front of me that the previous tenants damage the mirrors and threw flour all over the apartment. While in the model unit, gentleman kept shifting from room to room and asking me questions to keep me distracted. Questioned him about the maintenance worker walk off and his reply was "yeah we've been having a lot of turnover". He then walked out of the unit and waited for me to follow before walking away without another word. While inside the model unit he also made the statement "this is the cheapest place in Knoxville", after looking on reviews on here I can see exactly what he meant. The model unit had peeling paints covered up by their fancy furnishing. Smashed dog poop bag on the ground which he tried to scrape with his foot and then looked at his boot to make sure he didn't get poop and left it. Deposit greatly increase due to "conditional agreement" even though I had a cosigner and suitable income. Thankfully I made that visit before signing the lease and chose to look elsewhere. Great place if you enjoy the ambient sounds of a five-lane interstate 40 not too far away. Leasing office is closed and they operate out of the more expensive apartment complex next door called Greenbrier. Shared my concerns with leasing agent over email the next day, as Monday she was not there. Never received a response."
"One of the worst managed properties I have ever seeing. Khloe hand me my keys saying my unit was ready for move in and did not show me where the building or unit was located I had to drive around and figure it out myself and once I got inside my unit, it was filthy to a point where no repairs or cleaning was done before they have moved me in. I had complained and I was told nothing they can do about it. I had to call their corporate office and send them pictures of the carpets and ended up getting them replaced. I had to hire cleaning crew to deep clean and sanitize my whole unit for me. Then they had Leslie as property manager she was even worse than the prior property manager. You would call in for courtesy officer and they wouldn’t show up or report your complaint to the property manager and nothing was being done. Maintenance would show up and tape or paint the issue without fully fixing it. My unit had bug problem, I ended up paying for pest control and pest control only showed up twice a year But I was charged on every months rent. When I brought that to the property manager Leslie, she told me there isn’t anything I can do or request extra service of pest control service. It was a whole nightmare living there for a year. Once my lease ended I moved out. Never again."
"I have lived here for a year and a half. We love the area and the property. However I am giving it a 2 star because of the new manage. The pervious office manage Chloe was great and helpful, however the new one is not helpful. We have been trying to love to a 2 bedroom with no help from her or information on how to do. She is rude and short. I’m disappointed. I miss Chloe."
"The New Management in the Leasing Office is outstanding. Making it feel like the Original Papermill Square environment. I want to compliment the fact that she seems care about your living experience here and on top of issues you may have. It gets taken care of! I will say before the New Management, Papermill was going down hill and it didn’t feel like home anymore and that is really sad to say. I am happy we have someone in the office that does there job and truly cares about the residents here at Papermill Square Apartments!"
"I lived here for 2 years. The apartments are nice and the community is mostly quiet. About a week before my lease was over, they actually sold the property to a new management team with all new employees. So I can't really speak about the staff. But the property itself is alright. Nothing spectacular but definitely better than some other options in Knoxville. My unit was a two-bedroom. I only had to call maintenance for a handful of issues, nothing out of the ordinary. I will recommend buying your own insulation for windows, doors, and outlets. The units are not very well insulated and you will end up paying a bit more in utilities than you would expect. But other than that simple little fix, it's a great place. Very convenient location."
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