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Ulta Beauty
2015 Crow Canyon Place, San Ramon, California, United States
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About the Ulta Beauty
Ulta Beauty is a premier beauty salon, hair care, and store located at 2015 Crow Canyon Place in San Ramon, California. Offering a wide range of beauty products and services, Ulta Beauty is a one-stop destination for all your beauty needs. From professional hair styling and coloring to skincare treatments and makeup application, our experienced staff is dedicated to helping you look and feel your best. Whether you're looking for a new hairstyle, a fresh makeup look, or the latest beauty products, Ulta Beauty has everything you need to enhance your natural beauty. Visit us today and experience the ultimate beauty destination.
Photos of Ulta Beauty
2015 Crow Canyon Pl, San Ramon, CA 94583, United States
Opening hours of Ulta Beauty
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 18:00
Reviews of Ulta Beauty
"If you've never visited this store, it's a wonderland of beauty products & very customer friendly staff! I get my hair done here by "Tanellya" and it's always something I look forward to having my hair cared for because I look and feel better after having been under her care. I've referred my granddaughter because she needs to know how to really have someone care for her hair!"
"Worst place to shop. The staff are so rude and the cashier is talking to costumers so bad like they don’t want to sell anything. I was about to buy an expensive product but the way they treated me made me change my mind. They asked for my phone number and when it is not in the system she told me that I can’t return the product if I don’t put my phone number. How can I not return it while I will have the receipt? I went to Sephora and got same item with great costumer service and good attitude. Don’t go ulta beauty especially this location if you don’t want someone ruining your shopping experience."
"I’ve never had a haircut at a Ulta before but I was shopping and decided to ask about their services that they offer at the salon and I’m so glad I did! There happened to be an opening last minute with Azizeh and I spontaneously decided to go for it. I’m so glad I did because it’s exactly what I wanted. I showed a picture for reference and it’s exactly what she did. I’ll definitely be coming back again. Thanks so much, Azizeh!"
"So disappointed with the outcome of my hair, Azizeh the lady doing my hair was nice but I didn't like the outcome of my, my hair turned orange and started to fall out, a few days after. I contacted customer service and then the manager in store for refund. Then customer service still told me months later to go in store and get a refund when I went in store one manager was investigating what happened then offered an appointment in exchange since she said 3 months had passed then when she was going to do the appointment another manager said they were no longer able to because the 3 months had passed and they had tried contacting me. They did contact me once and I said I was going to let them know when for the appointment since I don't live in that area when I contacted them an employee said the salon manager was going to contact me and never did."
"Disappointing Booking Experience I had a hair appointment for my two kids and myself at Ulta Hair, but the overall experience left much to be desired. Initially, I called to book the appointments but received no answer, so I decided to book online on Tuesday. I received a text confirmation with all three appointments showing under "upcoming appointments." However, my excitement turned to frustration when, earlier today, I checked the schedule and only the 4:30 appointment was listed. I tried calling to clarify the situation, but there was no answer, leaving me unsure of what to expect. Arriving at the salon for the 3 pm appointment, I was consistently told that only the 4:30 appointment was registered. This isn't the first time my appointments have been messed up, and it's becoming a recurring issue. The staff member at the salon claimed to have adjusted things to accommodate us at 3:45. Although I agreed, it meant going back home and returning at the later time. The waiting game started at 3:45, and it didn't end well. We were informed that our stylist was almost done with her current client and would be with us shortly. After a 20-minute wait, I was told that the stylist decided to go on lunch break, causing our appointment to be pushed back even further to 4:30. I understand the need to take care of the stylist, but I couldn't help but wonder why I wasn't informed earlier about the delay and asked to come at 4:30 directly. Proper communication would have saved us time and frustration. We were then put with a different stylist even though we had chosen a specific one. This experience isn't a reflection of the stylist's skills, but rather the issues with the booking system and management. It's disheartening to face such repeated miscommunication and appointment mishaps. I hope the salon addresses these issues to improve their customer experience in the future."
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