Ken Nails Spa,

7992 Amador Valley Blvd, Dublin, CA 94568, United States

"This place is racist and incompetent. They argue with customers (especially Black customers) for asking for what you want. They only want to do what they want. I asked the nail tech Kim to cut a little shorter and keep the same shape and she got an attitude with me after pretending she didn’t understand English. She kept insisting that I told her I wanted my nails shorter even after I told her she cut them too short. Then she asked the lady at the register Michelle to come over and starts lying and saying that I’m not letting her do her job. Anytime I tried to express myself they both over talked me. Kim started to get disrespectful when I reminded her I was the customer and I should be able to ask for what I want. They started being racist. Michelle even told me I was drama and unladylike like for asking to speak to a manager and voicing my complaint. I will never come back to this nail shop. They only want to do whatever they want to your nails and they have no respect for Black customers. Do not come here if you are Black or if you like being treated with respect. When I asked to speak to the manager they said the manager did not agree to speak to me. They are hostile and completely racist."

"love how my nails came out! My nail tech was really nice and helped me come up with a design since my original idea didn’t work out. She took great care of my nails and even added cuticle oil which was an extra touch i appreciated. very affordable too! This has become my go to salon."

"I usually don’t give a negative review but would highly suggest people to stay away from this place as it a major rip off. We book an appointment for two manicures for my girls age 12 and 14 for 3.15pm and got late 15 mins. The lady at the front desk is polite and gave us the color palette to choose after 25 mins and asked us to choose the art design from pinterest/google. As we showed her the ones we liked she said it needs foil or acrylic nails etc and asked us to check with the aesthetician later. We were about to leave as had been waiting for 30 mins and still no words how long it will take (besides realized people that came after us got in ahead of us). Secondly, The Blonde hair lady with glasses convinced us to gel nail paint instead of regular ( as regular will come off in a day or two)..considering we are doing this for my daughters upcoming graduation next week, I said yes. I didn’t hover over them while she worked and sat on side searching for the art design. After showing multiple design, she kept raising her eyebrows Not this ..Not that one, finally agreed on one design and ultimately put the sticker (6 stickers total), that we could have done it at home ourself (while I was with my younger daughter finding designs). OK..I guess all is my mistake. Wait this is not done, The 2nd Aesthetician was good as she did an awesome job.She asked my daughter after first finger if she likes it or not or if she want to continue.She was thorough and made it worth coming! I felt good and went back to my 1st daughter and asked her and she said the color was too bright for her skin as she didn’t liked it (due to 5 coats). I asked her to change and the lady flatly said its already set, I told my daughter we will pay to change it but she got too tired already with the whole experience and wanted to be just done and leave. Last came the payment part, we paid $40 for each gel paint manicure (trimming nails, pushing cuticles with some liquid treatment, application of fingernail polish and 1 pump of lotion at the end), $15 for sticker on my 1st daughter, $25 for second daughter and the lady at front desk charged $120. No breakdown until I asked as No Receipt either. Decide for yourself as pictures are worth a thousand words:- Teal (stickers) and Lavender (actual art). Now I will have to take my daughter to another place and get it done right over the weekend before calling it al day at Ken Nails Spa."

"I’ve been getting my nails done for over a decade and it’s always hard finding a new salon that has great service and prices whenever I move, but I’ve found my new go-to in Dublin! Thank you Julie for my Valentine’s Day themed nails!"