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DDS With a Smile Dr Fernandez & Dr Helmbold
2355 San Ramon Valley Boulevard, San Ramon, California, United States
About the DDS With a Smile Dr Fernandez & Dr Helmbold
DDS With a Smile Dr Fernandez & Dr Helmbold is a premier dental institution located at 2355 San Ramon Valley Boulevard in San Ramon, California. Our experienced and friendly dentists, Dr. Fernandez and Dr. Helmbold, are dedicated to providing top-quality dental care with a personalized touch. From routine cleanings to complex procedures, our team is committed to helping you achieve a healthy and beautiful smile. Visit us today for all your dental needs and experience the difference of DDS With a Smile.
Photos of DDS With a Smile Dr Fernandez & Dr Helmbold
2355 San Ramon Valley Blvd STE 205, San Ramon, CA 94583, United States
Opening hours of DDS With a Smile Dr Fernandez & Dr Helmbold
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of DDS With a Smile Dr Fernandez & Dr Helmbold
"Melissa, the Dental Hygienist, at DDS with a Smile, did an excellent job today with me at my cleaning appointment. The office always practices using the most up-to-date treatments to give the most effective possible results with their patients in mind. Using Biofilm Therapy for the cleaning, I realized a more gentle approach and a new laser therapy was used for an even more thorough treatment. Dr Helmbold did a check at the end, always with a smile on her face. Dr Fernandez is also friendly. This is such a good office for our dental care."
"Hello, this review is for everyone who, like me, doesn't want to find themselves in a resolution through court. It all began when my wife underwent dental treatment with Dr. Cristian Fernandes. An estimate of $13,000 was provided, and a payment plan was agreed upon between her and Dr. Cristian, to be paid in installments upon completion of the treatment. She diligently made all payments on time, as evidenced by our receipts. Here's where the catch with Dr. Cristian comes in: he charged twice for the same service on two teeth, billing for a $3,088 prosthesis that was never delivered, despite her having already paid for the entire treatment he initially quoted. But that's not the end of it. When she supposedly completed the treatment, she notified him that her teeth felt loose, were bleeding, and she was experiencing significant pain in the treated areas. To our surprise, Dr. Cristian dismissed these concerns as normal, assuring that the pain would subside. However, months passed without improvement. She had to seek another dentist to fix the issues caused by Dr. Cristian. Now, onto the financial aspect: we paid $13,000 to Dr. Cristian, backed by receipts he provided himself—remembering the initial estimate of $13,000. Yet, when she complained about the treatment, he claimed the cost had risen to $20,000 without adding any additional services compared to the initial quote. To our astonishment, he even threatened us, stating he would report her to the credit bureau and refused to release her dental history, which is illegal according to the California Dental Board. I recommend that you seek another dentist who has ethics and responsibility."
"Office is very clean and uses modern equipment. Admin staff at the office are very polite and professional, I really appreciate great communication and follow up calls for appointments. Melissa does a wonderful job with dental cleaning every time. I appreciate how she explains important concepts regarding dental hygiene and health. Very good experience."
"Good staff that’s always friendly. I’ve been coming for cleanings regularly and never had any cavities or anything that needed major work, so good results in my experience. They have some newer technology they like to use in addition to the usual cleaning stuff: a calcium carbonate powder spray to kill biofilm on the teeth surface and a laser treatment for killing sub-surface gum bacteria. But, you have to pay separately for those - $95 and $125 respectively. Overall like this place and all who work here."
"I cannot say enough about the excellent care and empathy I receive from my dentist, Dr. Fernandez, and his staff. I am greeted with warmth and kindness when I step into the office. Dr. Fernandez goes above and beyond to ensure I am comfortable and well-informed throughout every procedure. The staff is equally attentive, and I always feel grateful for their exceptional care. I want to recommend Dr.Fernanadez and his staff, and I am so thankful to have such an excellent team taking care of my dental health."
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