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Balentine Plaza Dental Care
5866 Mowry School Road, Newark, California 94560
About the Balentine Plaza Dental Care
Balentine Plaza Dental Care is a premier dental institution located in Newark, California. Our team of experienced dentists and healthcare professionals are dedicated to providing top-notch dental care in a comfortable and welcoming environment. From routine cleanings to complex procedures, we offer a wide range of services to meet all of your dental needs. Conveniently located at 5866 Mowry School Road, Balentine Plaza Dental Care is committed to helping you achieve and maintain a healthy and beautiful smile. Visit us today and experience the difference in quality care and personalized service.
Photos of Balentine Plaza Dental Care
5866 Mowry School Rd, Newark, CA 94560, United States
Opening hours of Balentine Plaza Dental Care
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
Closed
Thursday:
08:30 - 17:30
Friday:
08:30 - 16:30
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Balentine Plaza Dental Care
"I am delighted with the care I received at Balentine plaza dental care. Dr. Chan is very experienced and thorough. I highly recommend Dr. Chan and his team to anyone needing dental work."
"Do not go there. Especially don't take your kids there. After the office changed from Dr. Cheng to Dr. Chan, the management team was terrible and rude. In 2021, they forced my 8 years old daughter to do an x-ray without my presence and approval. I was in another room to do cleaning, and without waiting for me, they roughly and carelessly did an x-ray for my daughter, which created a lot of pain and fear for her. Since then, she refused to do an x-ray in their office. However, they only care about money without thinking about improving their skills. They pushed my daughter and me to do X-rays even though we didn't want to and didn't need to. The front desk and the office were very rude at first, telling us they can not do the cleaning because we refused to do the x-ray. I said you can not refuse me when I was already here. You should tell me before you ask me to come. Then they threatened that the doctor could not check for me because I didn't take the x-ray. I asked them to give me the policy on why the doctor cannot check up if I don't take the x-ray. They even threatened me that they are in a union, so I cannot find other dentist if I don't take x-ray with them... At last, doctor chan still came, and he told me he only needed my x-ray. I said that would be no problem; I could do it. However, when I was leaving, the front desk and the office still insisted my daughter needed to do the x-ray. They lacked the proper skill for children; it is so shameful that they don't care. Dr. Chan was fine, but the team needed to improve their customer service skill instead of exaggerating and scaring the patient to make money. Again, cleaning was rough and painful, and the office and front desk lack of respect, all about money."
"I have been coming to this office for over 10+ year now. Before when it was Dr Mercado, and now with Dr. Cheng. Great welcoming staff and the hygienists over the years have been great. I've never had an issue with billing, and the service I get has been great. Have been taking care of the entire family. My kids have no problem here and are not afraid of the dentist at all."
"I am so happy that I found Balentine Plaza Dental Care! I have moved from LA area to Fremont and was looking for a great dentist to take care of my 2 crowns, some fillings, routine checkups and other dental work. I have already gotten 2 crowns done and 2 cleanings and some fillings and I am very satisfied with the result. I really like Dr. Cheng, his beautiful wife Crystal and all the people who work there. They are always very friendly and caring. I had a few things go wrong with my schedule and my car and they were very understanding and sweet about it. I recommend everyone to try Dr. Cheng and his team for their dental care."
"Dr Cheng is great! I know looking for a good and caring dentist is a difficult thing to do. I really had a good experience with him and his staff members. I felt like he cared more about the health of my teeth instead of recommending something so he can get more money out of my wallet. And he was very very thorough. Good job guys!"
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