Dr. Louis P. Evans, DDS
33351 Alvarado-Niles Road, Union City, California 94587
About the Dr. Louis P. Evans, DDS
Dr. Louis P. Evans, DDS is a reputable dental institution located at 33351 Alvarado-Niles Road in Union City, California. Dr. Evans provides top-quality dental care services to patients of all ages, focusing on maintaining oral health and creating beautiful smiles. With a team of highly skilled professionals, the institution offers a wide range of dental treatments, including cleanings, fillings, crowns, and cosmetic procedures. Patients can feel confident in the care they receive at Dr. Louis P. Evans, DDS, knowing that their oral health is in good hands.
Reviews of Dr. Louis P. Evans, DDS
"Rude Rude Rude!! Most unprofessional dentist office I encountered. Avoid this place unless you wanted to be ignore and be charged for service without letting you know in advance. A month ago, I got a bill from Evan's dentist office. I called and talked to Kelly, a very rude lady / receptionist. I asked her why didn't I got informed I need to pay for the exam. She said it's my responsibility to call the insurance and find our what covered. Excuse me, I dont even know what service you guy charge, how do I ask my insurance in advance if it's covered or not. All medical facility (doctor office / dentist office / hospital) will let the patient know in advance what they charge and let patient decide agree or disagree the service. On top of that, the medical billing is in code. How do patient know what code they charge. It's always the office confirm with the insurance and let patient know how much the service is. Kelly, the receptionist, not only lazy, doesn't want to contact patient insurance but rude when asked her about billing. She's not only giving me attitude while on the phone but hung up on me. Moving forward, I went in the office today for cleaning since I already made appt three months ago. Went there 2 mins earlier than my appt, waited 12 mins and no one at the front. No greeting, nothing. Then saw a lady came out. I said "excuse me", continue got ignore. She went straight in to the other side where they keep all patients folder. I said "excuse me" again, finally she looked at me. I told her I have an appt. She then said my name and said she's going to call me. So they know I'm there but chose to ignore me. Worst customer service from a dentist office. They can save their attitude to people who likes rude people. I rather go somewhere with pleasant staffs."
"Dr Evan is very polite and does a great job. The staffs are very friendly and provide great service. I have been visiting this place for last 4 years for my dental cleaning and they spend close to an hour, sometimes more on my teethe even when it is the last appointment for the day. Thanks!"
"I agree this dentist is one of the best, but I never experienced a dentist office giving me wrong info.on my insurance. I was told that my insurance covered 3 cleaning a year. I told her I was surprised about that and her response was " almost all insurance do that". Well mine did not. The dentist is great, but if you want a bounty Hunter receptionist chasing you down, for cleaning and tooth repairs this is it. Also if she calls and you don't answer it right away she will tell you" when I call pick up the phone!" I don't need this nonsense and will not be going back."
"Dr Evan office/work is outstanding. It is really hard to find a dentist that has the experience, kindness and integrity all in one. Dr Evan is a stand of guy. We are lucky to have found him."
"The staff is personable and thorough in their work. Their aim is to serve their clients to the best of their abilities and the standards for that service are high."
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