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SM Hair and Nail Spa
1460 Vía Lacqua, San Lorenzo, California, United States
![SM Hair and Nail Spa SM Hair and Nail Spa](https://guideinua.b-cdn.net/images/logo_new/805/32201148/logo.webp)
About the SM Hair and Nail Spa
SM Hair and Nail Spa, located at 1460 Vía Lacqua in San Lorenzo, California, is a premier beauty salon dedicated to making every hair flip fabulous and every nail style stylish. Our team of talented hairstylists and nail technicians are passionate about helping our clients shine by enhancing their features with the latest styles, haircuts, colors, and trending nail designs. From curly to straight hair, and from bold to subtle personalities, we have something for everyone. Visit us at Nail and Hair Spa San Lorenzo for an exceptional nail care and hair styling experience that will leave you feeling beautiful inside and out. Life is short, so why not look and feel your best every day?
Photos of SM Hair and Nail Spa
1460 Vía Lacqua, San Lorenzo, CA 94580, United States
Opening hours of SM Hair and Nail Spa
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
09:00 - 17:00
Reviews of SM Hair and Nail Spa
"I had a really terrible experience here. The nail technician, Louis, did a French tip. I made a comment that they needed a fix. The manager, gray hair (her name is Avah I believe), went over and gave him criticism. She said they looked bad. Louis said to me, "I picked you to do french tip for the first time because you look nice and like someone who wouldnt complain". Thats really awful to tell someone and guilt trip me to not speaking up more. When i went to the front Avah charged me $60. Why am I paying $60 when the manager agreed that the nails looked bad. I asked to come back the next day to get them fixed. Avah said to me, "They don't look too bad. It's because your fingers are crooked". That's a manipulative thing to say. I showed back up the next day. I was a few minutes early waiting outside. I say to Avah (gray hair, store manager) "Good morning. I would like to talk about the service yesterday" she said "Why you come so early!?" in an annoyed tone. The people at this salon completely degraded me. I asked the store manager to speak to the owner. She refused to give me her number. I said if this isn't fixed, I'll be writing a review. Avah (gray hair store manager) said, "I don't care. Go write your review. I can't help you". I am looking for the owner of this establishment. By the way, I am tri lingual and could understand the comments made by your workers. It is absolutely disgrace for them to gossip and say such horrendous things about paying customers in another language! I have worked in service before, this is NOT how you treat people."
"I used to frequently come to this salon during the tenure of the previous owner, Mae. Under Mae’s ownership and management, the service was exceptional, and she always exhibited a highly friendly and professional demeanor. However, upon my recent visit for a haircut, I encountered a new owner and a hairstylist who displayed a marked lack of courtesy and professionalism. The hairstylist repeatedly yelled at us, stating, "I'm busy now!! I'm busy now!!," and declined to provide me with a haircut in front of other clients. Despite the fact that there were only three customers ahead of us, the hairstylist demonstrated laziness and a distinct lack of professionalism. Regrettably, I no longer plan to patronize this establishment and intend to file a complaint with the Better Business Bureau. If your salon is unable to accommodate atleast three customers, it would be advisable to either refrain from offering haircut services or consider discontinuing the haircut section altogether. It is essential to respect the fact that individuals have gone out of their way to visit your salon and have made a concerted effort to support your business. Continuously requesting them to return at a later time will not be sustainable in the long run and is considered unacceptable. I do NOT recommend this salon, if you don’t want to waste your time, don’t come there"
"Very friendly staff and clean Very affordable price I have been a customer of Sarah for almost 5 years"
"I really loved this place, Saras customer service was great and her attention to detail is on point. She is amazing! Thank you I will be back"
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