Mission Hills Endodontics

"Terrible experience with this endodontics. I suggest that you don't go. When I scheduled the appointment for consultation, I was told that consultation is free and there would not be any fees/co-pays. I did a root canal and paid $136 for the procedure before I left. A month later, I received a mail stating that there is a $119 over due. As shown on the bill, they actually charged $150 for consultation and $1351 for the root canal procedure. I called the office. They said that I heard wrong - the consultation is not free. They further explained that insurance companies would usually cover consultation but my insurance did not, so I have to pay for it. It is false advertisement when you say something is free but it is not. Additionally, they charged me $255 on the bill claiming that the original amount ($136) is just an estimate. $255 is 80% more than $136. They gave an "estimate" that is significantly lower so that I agreed to the procedure. I cannot tell if this is done intended."

"Today my RE-root canal was as painless and positive of an experience as I could have hoped for, thanks to Amy and Dr. June Chang. (This was a redo of a root canal that’s about 15 years old with a prior dentist) Amy was incredibly supportive with a chair side manner that completely alleviated my anxiety. She also kept me as comfortable as possible throughout the procedure, never letting me go for too long without suction, water, etc. Dr. Chang was highly skilled and knowledgeable, she put me at ease immediately, and answered my questions quite satisfactorily. Overall, I highly recommend this office for all your endodontics needs, although I hope to never see them again."

"I would give Dr. Chang, Amy, and the staff a definite 10 stars if I could. Friendly, professional, caring, and fun to be around, albeit not the experience one expects when having a root canal. I had to have novocaine directly under my nose, and I was so scared. I barely felt it! Dr. Chang's technique and Amy's support made it a breeze. And the procedure itself was painless; something that was not true of my first two root canals elsewhere. Strongly recommend this practice."

"Highly recommended. Very professional and excellent care. Had a molar that was giving me pain from an old filling that cracked and went into the nerve. Dr. June Chang was able to see me on short notice and take care of it. Painless process from the anesthesia to the actual root canal procedure. Very impressed with the skill of the doctor as well as the rest of the staff. The assistant was very proficient and worked seamlessly with Dr. Chang. There is a reason you should see a specialist for your root canals, they know what they are doing! As a little background, I'm a dentist and have done a few root canal in my time before specializing in orthodontics so I know what I'm talking about. I had lots of options of where to get my endodontic treatment and I'm very happy with Dr. Chang and the rest of the staff at Mission Hills Endodontics. Don't hesitate to go see them. Hopefully I won't need any further root canals, but if I do, I'll definitely be seeing Dr. Chang!"

"When you go to an endodontist your going for one main reason, your need dentistry work done and who likes going to the dentist. The one reason I go to this office is because Dr. Chang is very good, she is patient with me, and as gentle as you can be preforming a root canal. How ever I don’t feel the staff out in the same effort. I unfortunately have had to use their services 3 times. They know I need nitrous. The second time I needed to use their services I go in the office wait for my appointment get in the chair and the dentist was going to start working on me and I say she is supposed to be using nitrous. Oh well did we forget to mention our nitrous machine isn’t working. I said well then your not working on me then. The third time, they call me the night before the appointment to remind me of my appointment. I get to my appointment wait 40 minutes to get in the chair, wait another 15 minutes the dentist comes in starts numbing me up and what do you know their machine isn’t working again. Keep in mind they knew the machine wasn’t working for three days. Long story short, oops to later. I just don’t think the office staff respects the client’s time. But the Doctor is good."