Heron Pointe Apartments
100 Heron Pointe Drive, Nashville, Tennessee, United States
About the Heron Pointe Apartments
Heron Pointe Apartments, located at 100 Heron Pointe Drive in Nashville, Tennessee, offers superior apartment living with everything you want and all you need. Choose from luxury one, two, or three bedroom homes that bring the excitement of the Nashville area right to your doorstep. Enjoy amenities such as a swimming pool, nearby walking trails, and private patios or balconies. Experience a collection of lifestyle-centered extras that bring fresh experiences to your life, from lounging by the pool to relaxing strolls through the park-like neighborhood setting. Wake up to the beauty of Nashville's landscape in our thriving community and find a calming refuge for your spirit. At Heron Pointe, you'll be at the corner of connection and culture, with easy access to all the best that Nashville has to offer. Visit our Photo Gallery to see what awaits you in your luxury home and start living your best life at Heron Pointe Apartments.
Photos of Heron Pointe Apartments
100 Heron Pointe Dr, Nashville, TN 37214, United States
Opening hours of Heron Pointe Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
13:00 - 17:00
Reviews of Heron Pointe Apartments
"The manager is new to the property, but definitely not a new manager. She was extremely knowledgeable and helpful throughout the entire leasing process. The amenities throughout the property are fantastic and it is so close to the lake! So far we've only had one maintenance issue and it was taken care of quicker than expected. I have had no qualms and I feel that some of the issues in Google reviews by former tenants aren't warranted. I'll have to update when I renew the lease."
"This apartment complex is nice. The area is always quiet and it’s in a gated community. They definitely have up-to-date finishes for one and two bedroom options. It makes you feel a lot safer seeing how many officers of the law state within this complex as well. It’s tucked off on Bell Road which is close to two major high ways for the city as well as Nashville shores. Not too far from downtown or the Opry Mills mall either."
"I avoided contacting the office as much as I could while living here. Whenever I absolutely had to, it was a nightmare. If I left a voicemail, I wouldn’t get a call back. If I requested maintenance online, no one would show up. Months after moving out and I’m still dealing with this nonsense. I have debt collectors now contacting me for a balance that I paid off. The office sent my account to collections the day after I paid them. This was for “cleaning fees” that nobody could explain to me. The charge was so high, you would think I put holes in the walls or damaged the apartment. This was just for their routine cleaning after each tenant. And because that balance came up when my new landlord did my background check, I had to pay it in order to move on. I would’ve been stuck trying to contact the office for months to get someone to look into it. Just when I thought I was done with this apartment complex, I still have to call and leave voicemails just to get an email in return saying “your balance is zero”. I understand it’s zero, but the office hasn’t contacted the collection agency to clear my name. The constant back and forth is horrendous. I’ve done my part and they can’t seem to do theirs."
"This is the last place in Nashville I would ever live. I would rather be homeless than live at this apartment complex. I lived here for two years, and all they did was take advantage of me and break my lease. My downstairs neighbor harassed me every day for seven months, and I went to the office every day pleading for help. I emailed, called, and went in person upwards of 40 times, and they did nothing for me. But they had no issue taking me to court when my rent was less than 2 weeks late because my bank flagged it. Is there no late fee? No one to tell me it didn’t go through? Isn’t the law something like 3 months before you get evicted? Not one week? They try to take more money than you owe them in any possible way and charge you for things that are incorrect. They are slumlords and just want to take advantage of you. Do not live here."
"I lived here a few years and saw the office staff change again and again. I thought maybe it will get better, but no. When I first moved in, I decided to rent a washer and dryer and it took almost a month to get them. I would call everyday and get told that my delivery is canceled. I was fine waiting a few days, but after a few weeks, I was annoyed because I was being brushed off. Maintenance would never answer. I would send emails and call the office just to be told my maintenance request was “closed out” and marked as completed when no one ever showed up or fixed the issues. After moving out, I got a bill a few weeks later for more than half my rent. I called to get an explanation as to why I had to clean the apartment then pay for their cleaning fees. They said they’d return my call but never followed up. Instead they sent my account to collections without telling me when I tried to resolve this matter with the office directly. Overall, nothing was straightforward."
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