The Nail Shop Albany

"Unfortunately I cannot recommend this salon. It is very clean and I didn’t have a long wait, and everyone wore masks! I think mostly for the fumes, but for Covid reasons as a high risk person, it’s something I deeply appreciated. However, my tech didn’t do what I had asked her to do. I think some of that was just a misunderstanding, so I’m not upset about that - it happens. I started my appointment with saying I wanted nail tips on all of my fingers and an almond shape and to use specific colors. She used my natural nails instead, and left my broken nail shorter than all the others and totally different colors (they were still the same vibe and got the job done, but it wasn’t what I asked for). All of my nails are not the same length or shape I asked for. I stopped her three times to tell her I wanted tips and was trying to compromise on just two that really needed them so she wouldn’t have to redo all of them. She finished the mani without tips despite me stopping her and asking for tips multiple times. She eventually pulled someone over and I settled for her redoing only my broken nail with a tip. It’s not a bad manicure for the virtual interview I had that day, but had I had this interview in person, I would have been really upset. I really felt like I was the problem even though I was kindly asking what was possible and trying to phrase what I wanted in a couple ways so it couldn’t be misunderstood. I left wanting to cry. It is not what I wanted or asked for and I will not be going back."

"If I could give this place zero stars I would. Called in ahead of time as it was MLK day I asked if they had enough time to do a soak off and regular polish manicure they said yes if I get here within next 5 mins. I arrived and felt very rushed. I asked for soak off and they took my nails off with another nail tip!! They came off somewhat easy on a couple of them because I had a fill but still them pulling the acrylic off my nail beds hurt!!! I asked her why no soak off she said my nails were bad. LMAO WHAT?! Very pushy on getting gel even tho I said no multiple times. They asked me to pay before nails were done because “ can mess up nail easy with no gel” I said no that I wanted to wait. They used a cold towel from the sink usually hot towels are used on hands. Used barely any lotion and only soaked my finger tips for about a minute. When one nail got messed up I asked them to fix it and they gave so much attitude. They charged me for a soak off even tho I didn’t not receive oneVery rushed job will not be coming back again. EVER."

"I always say I won’t go back here time and again. Old habits die hard tho. They put you in a chair so you don’t feel like you can leave. Then wait is 45-60 mins every time. Owner very rude always. She took another customer who came in after me! Guess she’s not willing to do a pedicure. Lousy pedicure. I won’t go back now for sure. Not a good experience."

"There was a lot of waiting and my nails started chipping the same day I got them done. The woman doing my nails was a bit pushy but the rest of the staff was very nice! The prices were reasonable and the place was clean."

"Wow! I found an excellent nail shop in the Easy Bay that didn't rip me off. I accidently stumbled upon this place on my lunch brake. Great value & great services. This place was literally $20 less expensive than the last place I reviewed for the same services. This place was spacious enough to comply with Covid-19 safety protocols. I am super excited to have found this gem & return! The ladies were very friendly & personable. They didn't charge me to use my card nor pressure me to tip. Very classy place."