Ballan D. Tuck DDS, Inc. 1375 Grand Avenue, Piedmont, CA 94610

"This is an office seemingly run by MBA and attorney types. The office has chic interior decoration and a team of young receptionists. We all know who actually paid for those. Up until late 2023, they were still charging an extra $10 infection control fee per visit. I do not know of any other medical offices that charge such a fee. Did they not sanitize the equipment, not wear masks, and not clean the office prior to coming up with this money grabbing fee? A patient, more aptly a customer, has to sign a ton of legalese filled documents for a simple filling, releasing the dentist of any liabilities. Many of the terms and language in the document are only fully understood by an attorney or medical staff. Again, like the $10 infection control fee, pretty unusual. The doctor is always in a rush, friendly towards some 'customers', and not so others for whatever reason. They make most crowns in their office, which is fast and cost saving for them. They charge the same amount as professional dental lab, but without the benefit of dedicated, experienced, artistic and professional color matching done in a dental lab. They seem to see customers as wallets and potential plaintiffs. As things are in today's society, image is everything. They seem to be doing good business because of the chic office decor, large staff body, an upper-crust feel, and a Piedmont address."

"I’ve been a patient at Dr. Tuck’s practice for a couple of years now, and he and his team have provided the best experience & care I've ever received as a dental patient. I'd long since desired Invisalign, and was relived to finally find a practice in Oakland that offers the treatment. Dr. Tuck, Jackie, and Erica patiently answered my many questions, making the entire process smooth. I’m very happy with the outcome of my Invisalign treatment (smiling from ear-to-ear!) The whole team genuinely cares about your dental health. They go beyond cleanings, recommending the right products and gently encouraging better habits to support your well-being. The team fosters a friendly community. Every visit is genuinely pleasant and everyone who works there welcomes you with a warm smile. If I could give more than 5 stars, I would! Thank you Dr. Tuck & Team!"

"Beware this practice will nickle and dime you. I get charged a $10 fee everytime I go. They like to call this fee an "infection control fee". This infection control involves taking my temperature and then pumping my hands with alcohol. All for the outrageous price of $10. They will also charge you for procedures that were not performed. Specifically I was charged an extra exam fee when the dentist had not performed one."

"FABULOUS DENTIST AND STAFF! Had an emergency need for a temporary crown, regular dentist out of the country but referred to Dr. Tuck. BEST EXPERIENCE EVER AT A DENTIST!!! So professional! Everyone should have Dr. Tuck as their dentist."

"I went to see Dr Young to confirm if I needed a root canal. I had the best experience. Everyone in that office, including Dr. Tuck, were so welcoming a nice. I was referred to EndoCare Group and was charged a quarter of the cost the previous office I went to quoted me. I will definitely be coming back for my future dental care. :)"