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Gentle Dental Community San Francisco
2494 Mission Street, San Francisco, California, United States
About the Gentle Dental Community San Francisco
Gentle Dental Community San Francisco is a premier dental institution located in the heart of San Francisco, California. Our team of experienced dentists and healthcare professionals are dedicated to providing top-notch dental care in a warm and welcoming environment. From routine cleanings to advanced procedures, we offer a wide range of services to meet all of your dental needs. Our commitment to gentle and compassionate care sets us apart, making us the go-to choice for families and individuals looking for a trusted dental provider. Visit us at 2494 Mission Street and experience the difference at Gentle Dental Community San Francisco.
Photos of Gentle Dental Community San Francisco
2494 Mission St, San Francisco, CA 94110, United States
Opening hours of Gentle Dental Community San Francisco
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Gentle Dental Community San Francisco
"My initial visit was met with a welcoming staff of professionals. I was grateful for their assistance in meeting my needs. Giselle and Isabelle provided outstanding service, and the expert technician was also very professional and kind."
"Extremely professional staff - from appointment to reception to billing. Hygienists, techs, and dentist were all kind and patient with me! Follow ups have had great communication."
"Scheduling is terrible - almost a year to get an appointment. I got hit by a car a year ago and that experience was just about as troublesome as getting an appointment here. It's Feb 2024 right now, and I have an appointment in Apr 2024. The only problem is that I've been trying to schedule this since Aug 2023. They canceled my appointment in Dec 2023 because they made a mistake with my scheduling, and when I showed up today, they told me I didn't have an appointment at all (I checked my phone, and I called 2 weeks ago. I recall the exact instructions they gave me and I wrote it down in several locations, so I'm confident I was supposed to have one). As someone working in medicine, I can't keep wasting my time. This is effectively worse than having no dentist at all. I don't even know if my April appointment is worth waiting for. I understand that the clinic is understaffed, but this doesn't work."
"Honest review Understaffed: While they do a good job taking care of patients during procedures their terrible at scheduling patients. I wanted a cleaning but they couldnt book me one until 2 months later so your forced to book in advance. Likely a understaffing issue probably cause they only have one hygienist. Misleading: Their website is misleading it says they do root canals and other specialty procedures there but they dont they told me they dont have any specialists when i needed a root canal they said i have to see someone in another city. Alot of major inconveniences especially when people already have full scedules and are super busy. Bad Sceduling: Worst of all when i needed to reschedule a appointment cause i was sick with a cough and fever i called them in advance to reschedule but the receptionist didnt care to listen and told me i have 3 strikes then hung up on me. She said If i miss 2 more appointments they would drop me from their office and i wouldnt be allowed to come back. Even though ive never missed a appointment and have always been on time, they must not care about getting people sick which is not ok. Insurance/billing: Ive never had any issues with what other people have said, my insurance has always gone through and theyve never tried to scam me so i dont know what thats about. I guess if you arent sure of something or if your offered something you dont need then you probably shouldnt agree to it or do research, common sense. New patients: The pre screening to get on with the program is a bit too personal it reveals alot of personal biases. They asked me if i took any prescription medication when i said i was given opiods for pain from the hospital they automatically assumed i was a drug addict and wanted to get rid of me asap which made it pretty uncomfortable. Conclusion: I will warn this place only wants you to work around their business and dont have any consideration for your own scedule or personal information. If you want to negotiate they will not make any exceptions so dont waste your time trying to reschedule make sure you pick a date and time you know you can make otherwise they will make you wait another month or two and probably threaten to kick you out. If they can fix their staffing issue and be more flexible on scheduling, update their website to be less misleading, and update their pre screening to be less invasive about personal information then i will consider rating 4 stars."
"I recently visited Gentle Dental for a dental appointment that left me quite disappointed. My scheduled time was 2:00 pm, but I wasn't seen until 2:50 pm, which was rather frustrating and inconvenient. When I initially called to book the appointment, I specifically requested a cleaning and was assured that I could get it immediately. However, upon arrival, I was surprised to find out that it was actually just a patient intake they had scheduled for me, with no cleaning performed. The dentists were nice however. Overall, would not recommend."
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