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William van Dyk, DDS & Raynato Castro, DDS
2089 Vale Road, San Pablo, California, United States
About the William van Dyk, DDS & Raynato Castro, DDS
William van Dyk, DDS & Raynato Castro, DDS is a trusted dental practice located at 2089 Vale Road in San Pablo, California. Our team of experienced dentists is dedicated to providing high-quality dental care for patients of all ages. From routine cleanings and fillings to more complex procedures, we offer a wide range of services to help you achieve a healthy and beautiful smile. With a focus on patient comfort and satisfaction, our goal is to make your dental experience as pleasant and stress-free as possible. Schedule an appointment with us today and let us take care of all your dental needs.
Photos of William van Dyk, DDS & Raynato Castro, DDS
2089 Vale Rd #30a, San Pablo, CA 94806, United States
Opening hours of William van Dyk, DDS & Raynato Castro, DDS
Monday:
14:00 - 17:00
Tuesday:
12:00 - 15:00
Wednesday:
14:00 - 17:00
Thursday:
14:00 - 17:00
Friday:
12:00 - 14:00
Saturday:
Day off
Sunday:
Day off
Reviews of William van Dyk, DDS & Raynato Castro, DDS
"Here to stan Dr. Castro. Great dentist, great assistants. He's warm, disarming, takes time to explain and has that injection machine that keeps the novacaine from hurting. All that and dad jokes so bad that they make you laugh. OK, time for a check up."
"I feel so sad about writing this review, for a long time I had so much respect for this place, but never again will I waste my time/money here. The receptionist at this location is extremely rude! She has no costumer service skills and shuts you down completely without giving you a chance to speak at times. She does not help you find solutions to your problems and your left with a, "your going to have to figure it out yourself attitude". At least try to help people and make suggestions or give advice within your scope. She acts like she runs the place and when I asked for a product that I needed, just because I had not been seen their in a while she stated, "I'm going to go with NO". Then as soon as you give her the same attitude your receiving she gets offended as if she wasn't the one being rude to begin with. In my incident, instead of having me speak with Dr. Raynato or a different staff member, she hanged up on me. I called back and complained to a staff member and asked that I receive a call back from Dr. Raynato, but that never happened and that's okay. I see how they like to treat their clients (guess if your not a current client you get disregarded). I was able to find the product I needed through the help of the vendor, which stated that the product I wanted is not a prescription and that I should not have had such a hard time getting it. All this could have been avoided with having the face of the dentistry offering better customer service. Note: treat others how you would like to be treated."
"You won't find a better dentist. Dr. Castro and his staff are thoughtful, caring, gentle, and... sensitive to patients who are scared of the the dentist! My family and I have been coming here for many years now, and we have come to think of them as family."
"Dr. Castro and his team are beyond fantastic! From the second you arrive, the staff at the front office to the hygienists. Dr. Castro is the funniest guy and makes you feel at ease."
"I absolutely love the dentists and staff here. They are always so friendly, gentle, and thorough! Dr. Castro is so fun, he even lent us some tools to use for our school production of Little Shop of Horrors!"
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