Winning Smile Dental Group 12732 San Pablo Avenue, Richmond, CA 94805

"My wife went to her check-up appointment. Admin staff kind as always, X-Ray as always. When the "doctor" showed up no advise started with the vaccum inmediately, since there was no assistant on clinic he put all the tools on her chest. She suffers sensible teeth and he was with absolutely NO CARE scratching with the metal her sensible parts, she complained with pain and he replied "yes you have them" continuing doing the same operation. This person told her to authorize a procedure right away and when she denied, he got upset acting even more careless (usually previous medical staff was cautious and safe) she ask him to stop and this person was that annoying and careless enough my wife had to remove all and leave. He tried to order her to sit back and she denied, she was desperated and crying with water all over her face almost running to front desk obviously to cancel future appointments and he STILL was following her arguing he was doing his job with the front desk making fun she was reporting his mediocre job!!. Front desk was so bummed and apologizing, why they have to go thru this if is not their fault? NO HUMAN RESPECT, this "doctor" fix you if you were a car, by the way it was only a cleanning. Imagine something else ! Life time trauma !!!"

"I love the dentist and staff. But they are not organized. Scheduled an appointment two month ago and found the office closed on that date. No follow up calls for reschedule apponitment or NOTHING. craziness"

"Gross experience, rude staff, arrived 10 minutes early, made a appointment 2 months in advance, asked to sign that I was there for exam only. I said no. I was there for cleaning xrays and exam. They kept me waiting 45 minutes to let me know they would not have time for cleaning so I was up and out of there. You could hear everything between dentist and patient because there is no privacy whatsoever. The front of their office has dead rodent and trash, and it’s across from a low income housing project. I would not recommend this place to anyone under any circumstances."

"I have met many dentists in my lifetime. This office made me feel carried for. The staff are wonderful and the care I received is beyond the ordinary. They are accommodating and didnt try to pitch a high cost dental plan that is out of my range unlike all the previous dentist i have experienced. My budget and the cost of the care meant as much to them as it meant to me. They are very personable and caring towards their patients. I highly recommend Winning Smiles in Richmond to anyone."

"When u first pull up u get a little worried because of the location. Once inside you are greeted by the most friendliest staff imaginable. My appointment took place at 2pm the time they get back from lunch so you would expect the staff to have the end of the day, it's time to go home attitude. I filled out the paper work and was escorted to the dentist chair. Dr. Lopez was very kind, professional and thorough in explaining what needed to be done and the different options I had. My follow up visit in which I needed a root canal went even better. I would have never expected this dentist office to be so accommodating and professional. The office manager had only been there for 4 months but handled business as if she was the owner and a clear professional. I would highly recommend Winning Smiles Dental in Richmond CA."