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Bluff City Management, LLC
5394 Estate Office Drive, Memphis, Tennessee, United States
About the Bluff City Management, LLC
Bluff City Management, LLC is a reputable real estate agency located at 5394 Estate Office Drive in Memphis, Tennessee, United States. With a team of experienced professionals, they specialize in managing residential and commercial properties, providing exceptional service to both property owners and tenants. Whether you are looking to rent out your property or find the perfect space to lease, Bluff City Management, LLC is committed to helping you achieve your real estate goals with integrity and expertise. Contact them today to learn more about their services.
Photos of Bluff City Management, LLC
5394 Estate Office Dr #3, Memphis, TN 38119, United States
Opening hours of Bluff City Management, LLC
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Bluff City Management, LLC
"Don’t try to come on here like I lived nasty because I DON’T and DID’NT , the two small holes that you’re stating about “one on the master room door and one small one and the hallway” the house was in good condition when I left, I cleaned that house when I left it. The only thing I left in the house for y’all was the tv mounts on the wall because I couldn’t get them down myself. Also the carpet was not mishandled at ALL the time I stay there (three years) it was only me and my son. What’s crazy to me is you will go back and forward on a review app with people that had experiences with you guys and letting others no how y’all treat people, because they definitely not lying, you guys never pick up the phone I only could reach y’all through the portal app, you never fixed things which is why I moved because mold was growing in the master bathroom and y’all did nothing about it but send Jake out and he told me to spray mold spray on it and it should wash off. The was the last straw for me. I sent them my 30 day notice and ask for my deposit back after I left when my 30 days was up, which was $1500 and they refused I would never rent from them again and just letting you guys know how my experience was with them. And for bluff city yes I would be giving you guys a call again since now you want to talk and please email those pictures to my email because I my mines as well"
"Customer service is horrible!!! My family has been move-in ready for over a week and we've spoken to a lady 1 time during this whole encounter. Spent money on the application and no one is ever there to pick up and let us know what is going on through the process. I would have just spent my money with someone else had I known how unprofessional this company is. I get they might be busy or whatever but not even a phone call."
"I honestly don't know how to explain this company but I can say that the lack of communication is awful. Never applied for a company that never answer the phone. But only communicate through email. Wanted to view the unit, was told I could not view the unit until we applied first never heard of that either me being a property manager I would never tell my future tenants this. Drove to the company no one is never there no sign saying hey we are out for today or anything. Even though we where hit with a higher deposit that most def was not a problem it just gave me the vibe of not wanting to deal with a company that don't communicate. I really wanted that house but at the same time how do you do business if your leasing consultant does not know how to communicate the job is to move tenants in and sell your company make it look good. I have numerous of emails where I have sent message no respond so what's the purpose of you are not doing either or."
"I have been a client/renter from Bluff City since 2017. I have been treated like family from Daniel and the staff there. I take great care of the property and they take great care of me, I've never had to wait more than 24 hours for an issue to be resolved, the rent is fair, and the level of communication is superb."
"Horrible experience with this company. I was never told if I was approved or not after jumping through all of the loops I was asked to do so, even after I was told to put in my notice at my current residence. Jessica (leasing agent) put me on hold twice and never came back to the phone nor called me back after leaving her messages. Then, she started answering and just hanging up. I have emailed Daniel twice with no response. I feel as if they only wanted my application fee and had no intention of going any further. Unprofessional to say the least. It is comical how unprofessional you all are. If that is the case, then why was I not told I was not approved? It could have been that simple. No other properties were brought to my attention. If you want the requirements to actually be more than 3x the rent, then say so ahead of time. I was also told "Everything looks great, just waiting on Daniels official approval." So go ahead and try to make your company look great when the only good reviews you have are from your leasing agent and owners of the houses."
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