Q Spa

"It's been 3.5 days since I went in for a gel mani & pedi, and one of my nails from my gel manicure just completely failed -- half of it peeled off. Also, within the first day, I noticed a chip at the tip of another nail on the same hand. My accompanying gel pedicure was great, but the person who did my gel manicure did a poor job. My visit a few days ago was my second visit in the last two months. That first gel mani/pedi held up really well when I went to Burning Man and was in the harsh desert for 2 full weeks."

"An excellent gel extension manicure! Emmy did a beautiful job with a design she’d never tried before, and only had to look at the reference photo once before diving in. My nails look and feel great, and the shape/length are what i asked for. The salon was very busy that day so it took a while for them to get to me after they initially sat me down but i was able to go to the cafe next door while i waited! Next time, i will make sure to ask how long it will take between when they seat me and when my nails will be finished, just to know what to expect lol"

"My nails came out amazing! Customer service was great and a really relaxing environment (chairs do have massage). I first came in asking for a very complicated design and she told me she would try but it might not work. It did not but we pivoted to a new design and it was amazing! She was very patient with me and took time with choosing colors and going over new design."

"The best hidden secret of San Francisco spas. Perfect gel nails every time. My nails have gotten more healthy from coming here bc the staff are so great at what they do. They’re all so sweet and accommodating."

"Summary: way overpriced, not great customer service, mediocre to poor job. Will not be coming back because other salons in area are better and for cheaper. Pros: very clean and new, accepts credit cards (service and tip), opens a little bit later than most nail salons, lots of color options for gel Cons: not great job on nails (see photos - not smooth along cuticles. Taken day of manicure), streaks in color and lady blanes my color choice (other salons have done it great and fine), not many choices in color for regular mani, staff insisted on paying before for service and tip but I wanted to wait until after my nails were done and already had my credit taken out for easy payment)"