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Simply Smiles Dental Care
9655 Folsom Boulevard, Sacramento, California 95827
About the Simply Smiles Dental Care
Simply Smiles Dental Care is a premier dental institution located at 9655 Folsom Boulevard in Sacramento, California. Our expert team of dentists is dedicated to providing top-notch oral health care in a comfortable and welcoming environment. From routine cleanings to advanced procedures, we offer a wide range of services to meet all of your dental needs. Whether you're looking to maintain your oral health or enhance your smile, Simply Smiles Dental Care is here to help. Visit us today and experience the difference that quality dental care can make in your life.
Photos of Simply Smiles Dental Care
9655 Folsom Blvd, Sacramento, CA 95827, United States
Opening hours of Simply Smiles Dental Care
Monday:
09:00 - 17:00
Tuesday:
Closed
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
Closed
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Simply Smiles Dental Care
"Dr. Keshav is a nice dentist but the receptionists are horrible. They are the reason why I left two years ago due to frustration. They don't ever pick up any phone calls and "claim" they are busy when it's always empty inside. They canceled my cleaning 3 times and each one of them were about 2-3 months wait. They don't notify you either when they cancel until you get there. Even the dental hygenist told me he was frustrated towards the receptionists for always double booking. They also wait until you're finished with your check up before letting you know your insurance doesn't cover. Overall, it's not a great place so don't waste your time."
"I broke my tooth over the weekend and needed an emergency extraction! Called all day Monday NO ANSWER evwn on the after hours line. Ended up in E.R. Still in desperate need of an extraction! Its Tuesday continued constant calls made with No Answer!!! I cant even be seen by another dentist without a referral from their office!! Im disgusted!! No call back, follow up...Nothing!! When I can get into the office the staff is great!! But when there is a real emergency....they are Missing In Action!! Very Unprofessional....VERY!!"
"You guys are constantly rescheduling my appointments... I have to work my entire work schedule, and find a sitter for my son. You guys do it last minute. I was suppose to have my wisdom teeth out today, which have been causing me lots of pain, and you guys called last minute, AGAIN, to reschedule my appointment for a WHOLE month later. Not cool honestly. You guys need to get your stuff figured out."
"the worst receptionist i had ever seen: - she is all the time on her cell phone. - she dosent answer 80% from patient incoming phone calls; if she do she put them on hold; she get back to them after 20 min if they are still waiting on hold. - she give an appointments ( after 1 month from your call ) for Tuesday, Friday or Saturday where they are closed or haveing half day and call you back 2 days before your apointment due to change it and pending you for 4 weeks more. - she dosen't check your insurance if it is been accepted by the centre or covaring the cost only on your appointment's date and time ( 6 weeks lost from your time with tooth pain for nothing)."
"I had a bad experience here. I think maybe they are TOO MONEY ORIENTED! Before I tell you about it, I want to say that the staff under this dentist are kind. The tech who did the x-rays was very kind and gentle, she was easy to be around and the ladies at the desk, even though we disagreed in the end, they were kind also... Now to the unfortunate business: I have been having some trouble finding a dentist, for the last 3 years, that I'm comfortable around. When I first got there I was greeted with kindness and even though I was hot and cranky they were understanding. The dentist seemed very nice and soft-spoken, which I like, but when the exam was over I was informed that I would have to schedule a cleaning appointment! HUH? First of all I've never heard of this before. I've been going to the dentist my whole life and I'm 49, for some reason this place doesn't clean at the time of the appointment, they make you wait for the cleaning by making a separate appointment after the exam. I was really annoyed by this BUT I let it go and proceeded to make my appointment, and that was when I was informed that the cleaning recommended to me was a "Deep Cleaning" involving "the numbing of my mouth" laser and water treatment to achieve the cleaning, and it was OVER $400 DOLLARS!! They also told me that it wasn't covered by The affordable Health Care Act Coverage, (Which is all I have), So I asked for the regular cleaning, WHICH IS ACTUALLY COVERED! She said that if the dentist recommends a "Deep Cleaning" then he can not do a regular cleaning. I asked if he would re-diagnose me so that I'm able to get a cleaning and she said that was against policy and they don't do that, Then I asked if I was to understand that I wouldn't be given a cleaning unless I pay out of pocket for the Expensive one, and that I'm being forced to find another dentist? She said They would do a cleaning but it would have to be a "Deep Cleaning" Only ...and that it was my choice, to find another dentist if I wanted to. I let her know that it wasn't my choice, because I wanted to stay and get a cleaning, she shrugged. So I politely told her that I was disabled and currently fighting with California for disability status and am unable to work presently and have no money to pay for an unnecessary treatment and that the last dentist I had, told me that the last time I was given a "Deep Cleaning" it made my gums worse and that I am not a good candidate for "Deep Cleaning" she told me there was nothing they could do for me other then the "Deep Cleaning" So I begged one more time "IN TEARS" for a cleaning that is covered by my insurance and they said no. I contacted "Health Net", my insurance Co., and told them and they allowed me to file a complaint and advised me to file one with the Dentistry Board for California. I will be doing that after this yelp review. I want to help save others who might be considering going to this place. This IS NOT normal up-selling, this is extortion. I am unable to pay for a procedure that I need, so I have insurance, but they will only give me the expensive one that isn't covered. If you have had this experience I encourage you to file a complaint so we can work together to get this changed. This is EXTORTION: Taken from the dictionary: "oppressive or illegal exaction, as of excessive price or interest" After I told my partner of my experience, I was advised that this is not only extortion but the Dentistry Board has been hearing a lot of complaints about forcing people to take the more expensive procedures and "Deep Cleaning" is at the top of the list. (For real, Look it up or ask the dentistry board, it's no joke). I called them and gave them one more chance to give me a cleaning, letting them know I would have to file a complaint, and they said to go ahead because they cant do anything for me."
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