Somerset at Lakeland Apartments
2918 Champions Drive, Lakeland, Tennessee 38002
About the Business
Somerset at Lakeland Apartments is a premier real estate agency located at 2918 Champions Drive in Lakeland, Tennessee. Our luxurious apartments offer modern amenities and spacious floor plans, perfect for individuals and families looking for a comfortable and convenient living space. With a prime location in the United States, residents can enjoy easy access to shopping, dining, and entertainment options. Experience upscale living at Somerset at Lakeland Apartments.
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Contacts
2918 Champions Dr, Lakeland, TN 38002, United States
Opening hours
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 15:30
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews
"Unfortunately my experience here was not the best along with others. The gates have only worked 30 days out of the 14 months I have been a resident, which bring doubt to the security of the complex. The trash pile up is constant and has even made the news with its sanitation issue. There are stray cats that also feed off of the garbage which have not been addressed. I experienced an issue with roaches and spiders the first 2 or 3 months which I addressed and took care of myself. The staff turnaround is very quick which shows no consistency to how the complex is managed. I have seen 3 different managers over the span of 14 months. I wouldn’t recommend asking staff any questions about your lease because I was given the wrong information which cost me financially. Make sure you keep your lease on hand at all times and review every page yourself and/or with a lawyer or other party that you trust. That is what they will tell you to do if there is any misunderstanding or miscommunication so I wouldn’t trust any information asked of the leasing staff just in case. They have no leniency towards loyal tenants so be aware of this and understand your contract completely. It feels as though the only goal is to fill up the apartments as a money grab and not actually take care of the people inside. I have a feeling that I will get the generic google review response in that management has seen and taken into account these issues and it will be taken to staff. The same reviews have been here for months now about the staff, open gates, and sanitation issues, overall maintenance of the complex and nothing has changed so how can we believe it is being seen and things are being resolved? In all I would not recommend anyone to stay here and if you have to be has vigilant to your surroundings and know your contract word for word for your mental and financial safety."
"Watch the security that lives there. The officers son played dress up in his dads uniform one day and attacked my under aged kid like he was acting out a movie scene. He held my son hostage and Body slammed him. My son got away. As my son came home, we saw the dude run into the tress. I went to the office and reported it and demanded to see the cameras. I was told that the cameras didn't work. I notified police and they came to take a report. All they told me is that it was probably one of those crazed people living in one of the apartments that have the paid caretakers. If I had been in my right mind, I would have went to that group home and sued because the cop said it was probably a MR patient. Why are they roaming free in an apartment complex? Negligent acts! Be careful around there. Oh and after all of this, my car mysteriously was accidentally towed on a holiday weekend. Had them open that lot the same night, (2am), my car was already rummaged through and someone eas trying to claim it. I made it there too fast. The tow company looked at the work order and said something is wrong here. He released my car and wrote up some employess and apologized. I ended up leaving the apartment shortly after. It's not safe."
"Moved my mother in 2 weeks ago. Seems good so far. Older apartments but very spacious. Gated, and feels safe. Girls working in the front office have it well maintained. Have been super nice and accommodating to my mom. Love having her close to us in Lakeland."
"Just avoid this place. It’s like living in a landfill. The maintenance here is a joke. You can never get anyone on the phone in the office. Gunshots in the parking lot, and the management doesn’t care. Trash all around the apartment buildings, maintenance employees just walk right past all the trash going to fix units and give no care to take care of the place that gives them a paycheck. The rent is high, and the benefits are low. They halfway fix or just don’t fix any maintenance request. No point in having a gate, the gate was broken for over 3 months and just sat wide open. There’s always trash overflowing out of the dumpster and trash everywhere around the dumpster. There are much better options in the area."
"Let me share my experience with whomever is looking here.. Beginner- we ended our lease with our previous apartment and submitted an application here which we were having to pay $3200+ just by move in. They had us sign the lease prior to the agent going to the apartment with us to inspect everything. Gave us a form to fill out before getting our keys etc.. (also want to mention we have had to find a place to stay while waiting 5 weeks to move in) after walking into the apartment with my husband and son. I instantly sat the forms down as there was absolutely no way I could complete it without the whole page being written on. Let’s start with the lighting, you have no light in the living room, no light in guest room. Which was super odd. But I could have managed that. You go into the kitchen and see rush and old dried food on the oven and microwave. Oil/grease on the stove. Food crumbs all in the cabinets and drawers. Then… you go into the bathroom, MOLD everywhere. Wallpaper/paint ripped off the walls. This was in BOTH bathrooms. Main room also MOLD around the windows. And then you go look on the patio.. pots broken, something that appeared to look like throw up, and the gutter was broken on the ground. I walked back to the office and instantly looked at the agent and said there was no way on earth I could complete this form as this is not a live-able place. Especially with mold everywhere and I was not about to live in that with a one year old. Nor would I want to live there. Guess who deposited our checks before waiting on us to come back? THEM. They asked management to go and look to get eyes on it even though I had every picture of every inch of that place. Management went and instead of agreeing it’s mold, they cover it up with filling. Then nothing. So finally the leasing agent went and she agreed. And I fought for 2.5 hours to get this situated and resolved to finally they were contacting corporate after I bought my lawyer into it. Did not give me a corporate number and said that they don’t directly deal with lawyers. When asking for the number with a lawyer on the phone they told me they do not have it at the moment. And kept trying to get us to move into another unit. Which I just could not do at this point. The fact of waiting and knowing there is a possibility of a nasty place again would have made me livid. They should have never cashed that check until after inspection. Which the agent herself did not even do. This was not acceptable. When it is supposed to be move in ready, we give you $3200+, we expect a clean apartment that is actually move in ready. So now I’m out that money until I get a FULL refund of everything so I’m out of a place to live. And I’m still here getting a run around, but if they wanna play that way, a lawyer and a lawsuit will be on their way."
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