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The Annex of Memphis
3601 Midland Avenue, Memphis, Tennessee, United States
About the The Annex of Memphis
The Annex of Memphis is a premier institution located at 3601 Midland Avenue in Memphis, Tennessee. Our facility offers top-notch amenities and services for residents, including spacious living quarters, modern facilities, and a vibrant community atmosphere. Our dedicated staff is committed to providing a comfortable and secure environment for all residents. Whether you are looking for short-term or long-term accommodations, The Annex of Memphis is the perfect place to call home. Come experience the best in senior living at our esteemed institution.
Photos of The Annex of Memphis
3601 Midland Ave, Memphis, TN 38111, United States
Opening hours of The Annex of Memphis
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of The Annex of Memphis
"Nice complex. Nice residents. Nice management. BUT The security and safety not so good. I haven’t been here but a week and car was stolen from the garage. It took officers 2 hours to come here. I didn’t expect that since being a campus with students. Anyway the project manager is so sweet, helpful and understanding. She did inform that such things token places before just didn’t expect it to happen if i’ve parked inside the gates. Maybe security could make this a better choice to live at."
"Our experience with Carlie Hicks was nothing less than invaluable. Her professionalism during our application process, showing the apartment, and signing the lease was unmatched, also she went above and beyond ensuring a smooth transition for our son."
"This isn't a review of the facility's condition but may be an indication of why all the negative reviews pertaining to conditions exist. In April 2023 my company was called to troubleshoot an issue with the elevator electrical supply. We checked and confirmed power was being supplied to the elevator and also checked as far as we could into the elevator electrical. The problem lied withing the elevator controls which is something that needed to be assessed and repaired by an elevator specific contractor. We sent an invoice for the services performed. We have sent multiple invoices and statements as well as called multiple times and have yet to receive payment for our services. As far as living conditions go I cant speak to that an refer you to the reviews. As a contractor/service provider I can suggest you DO NOT do business with this entity. I'll happily update my review should they ever decide to pay me."
"This review is specifically about a situation over the weekend, that was no fault of the apartment complex. I have no knowledge of cleanliness or other issues that people have reported. I do know the hall carpets could stand a cleaning and that is me speaking from my Property Management experience, managing commercial buildings for 11 years now. However, my son, was sent an email stating that the U of M has entered a partnership with The Annex and if interested he could switch his housing and we jumped at the opportunity. He asked when he could move-in and the U of M housing department told him Sunday, August 20th at 11. I'd asked him to see if he could move-in earlier, as he had to be somewhere at noon. U of M housing responded and said 10 was the absolute earliest he could arrive. So, I drive from Nashville with all his things and pick him up. We arrive at The Annex, no one is there. No way to contact anyone after hours and you can't even speak to maintenance without a room. This is my only complaint with The Annex, again, as a commercial PM, it is impossible to run a successful anything and your tenants aren't able to contact you. We rotate being on call, but when they call they receive a LIVE person. Long story short, the entire mishap fell on the U of M and not The Annex, however, being Sunday, their day off and not being obligated to do or help in any way, people did show up and assist my son and a few others, gave them their room assignments and allowed them to move in and is the main reason for this review. Aside from not having a way for tenants to contact them, they were responsive to the U of M and they helped me out, because I didn't want to have to return again on Monday. I'll update this review at the end of the semester, but he seems to like it so far. Again, it needs some cleaning here and there, but I've also seen far worse and the actual living spaces were extremely clean and welcoming. I'd also suggest locking your stairs from the entrance on the first floor. That's definitely a security issue and a liability waiting to happen."
"Save yourself the headache and money and find something else. Literally anything else. Move in was delayed weeks because of a leak in the ceiling in the apartment above us. When did my roommate and I find out? The day before we were supposed to move in. The only other accommodation they offered was to stay in a hotel 2 miles away. I didn’t have transportation so I ended up paying hundreds of my OWN dollars in Uber fees to Uber to campus for class. Ridiculous. The elevator has been broken multiple times, the gate to the garage is also often broken/left ajar. And, yes, parking is $50 per month for that. Not to mention that the roof recently broke, damaging multiple cars. The showers don’t stay hot. Dog feces in the hallway for a whole week and no management/cleaning staff came to clean it. There is no staff on site on weekends or nights so if you get a package or if there’s a maintenance issue/ emergency… good luck!! No consistent way to access management. Poor communication. Just look for something on campus or for a different apartment. Pictures feature my car when I came downstairs and it was surrounded by ceiling pieces and insulation that fell from this cheap, newly-built building."
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