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The Roxbury Apartments
1300 Lynnfield Road, Memphis, Tennessee, United States
About the The Roxbury Apartments
The Roxbury Apartments is a premier real estate agency located at 1300 Lynnfield Road in Memphis, Tennessee. Our luxurious apartments offer modern amenities and spacious floor plans, perfect for individuals and families looking for a comfortable and convenient living experience. With a prime location in the heart of Memphis, residents have easy access to shopping, dining, entertainment, and major highways. Our professional staff is committed to providing exceptional customer service and ensuring that our residents feel right at home. Experience the best in apartment living at The Roxbury Apartments.
Photos of The Roxbury Apartments
1300 Lynnfield Rd, Memphis, TN 38119, United States
Opening hours of The Roxbury Apartments
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of The Roxbury Apartments
"If you are thinking about moving here I 10/10 highly recommend that you DO NOT! This my first time renting an Apartment & had the worst experience. I moved in 12/22. From the time I moved in until now 01/31 my unit been without heat, even through snowy days. My water pipes bust and had water everywhere in my apartment, maintenance or office management couldn’t accommodate me and told me that I would have to pay for damages that I did not cause & that I had to get the water up or I would have to pay for them to get the water up for me. Since moving in I’ve only spent a total of 3/4 nights in my apartment due to no heat. Luckily I have been on the road for work but it’s messed up I have to come back home to these maintenance issues when I’m supposed to be in a unit that’s “ready” & “renovated”. Try to get in contact with office no one answers the phones. Office staff wants to give me a hard time about my guest/family helping me with my new place & literally no one can even sit in the apartment for more than 5 minutes due to how cold it is. Maintenance supervisor been giving me the run around about waiting on “parts”. It’s no way you waiting on parts for a whole month. We had a snow storm he said because of that shipping was delayed, well it’s been 2 weeks since after the snow storm and still nothing is fixed! Before the snow storm I was waiting on “parts”. Look in the attic where the AC/heat unit is and the whole thing is apart, maintenance supervisor have not came to fix anything constantly marking my work orders as complete when NOTHING has been completed or fixed. Only thing renovated in the units is the kitchen (barely that) everything else trash. From bathrooms, the painting, floors, light bulbs out, dumpsters flooded with trash. Just TERRIBLE!"
"I have lived here for over 5 years now and overall have always had a good experience. Nicole has been here since I moved in and has always gone above and beyond when it comes to service and hospitality. After meeting the new office manager, Michelle, I am so pleased with her perspective and truly feel she is what this complex needs. Maintenance orders are being fulfilled quickly, tenants concerns are being prioritized, etc..it is night and day comparison to past reviews on here."
"We have been living here for over a year now and haven’t had too many issues until now. I can now understand why the reviews are so poor regarding property management and maintenance. Maintenance does not respond to requests in a timely manner. We have been having an electrical issue with our outlets constantly flicking on and off progressing to now not working at all for almost a week now, and we have been unable to get help from either the leasing office or maintenance. We are not able to use our outlets for our lights or fans (no overhead lighting or ceiling fans), tvs, etc. We are extremely concerned about potential for an electrical fire. There is no way to contact maintenance directly other than to leave them a voice mail. We have called, written emails, and gone to the office in person. The agents have been very dismissive of the issue saying, “that isn’t a hazard and won’t cause an electrical fire” and, “maintenance has been busy because there are people here who have been without AC for over a week and that is more important.” To which I agree about the AC issue- it absolutely ridiculous to have residents without AC for an extended amount of time when it is over 100 degrees outside. It seems that management is either not able to or won’t properly take care of their residents or property. I asked the agent for a contact number for a manager and I was told I would have to wait over the weekend and she would be in the office Monday and I could speak to her then. Overall I am extremely disappointed and frustrated. We have been more than patient. In my opinion, is too expensive to live here to be dealing with these types of issues."
"The previous company was terrible,Bells Properties, but the new management takes the cake!!! (Brookside Properties) My apartment flooded a couple of weeks ago at 4 a.m.. No one ever responded to the emergency maintenance line! My neighbors and I ended up having to wet vac our apartments ourselves. At 1 p.m. they finally sent someone who made a half ass effort to assist. They have made no provisions to move stoves and refrigerators to check for mold or compensate residents for their failure to respond. In the midst of all this they are going up on the rent $300 and doing crappy renovations and replacing doors with no weather seal leaving you susceptible to insects and poor energy conservation! Don't be fooled by the renovations and the seemingly nice staff the property management company is clueless and indifferent at BEST. Spare yourself a 1k+ a month HEADACHE!!!"
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