Appling Lakes 1392 Equestrian Drive, TN 38016

"I wish I could give 0 stars. It started with the application process that I had to continue to contact them for over a week for a yes or no answer rather I was approved or not. I moved in 12/15/23. When the leasing agent and did the walk through and made it to the bathroom, she told me that she would have the countertop redone because it was messed up. Then I didn’t have hot water in the kitchen. When maintenance came one guy said I needed a new sink and it had to be ordered. I called a week later no one knew what I was talking about, I was told I would receive a call back. The next day I spoke with the agent that did the walk through with me she said maintenance had just ordered the part. A few days later it was a leak in the bathroom maintenance came out said they fixed it. I asked the sink and the guy untwisted some wire and the hot water was on in the kitchen. 12/30 the bathroom ceiling leaked again then again a few days later. 01/14/24 the sheetrock was cut out and plastic was thumb tacked over the holes and water continued to leak. The bathroom countertop never was redone after I received emails and text messages stating that it would be fixed from the agent. I was told to send pictures which I did. The office manger said it wouldn’t get fixed but she will come to look at it. Well the storm came the ceiling continued to leak with plastic still up on the ceiling. I asked when would the ceiling get fixed I was told that apartments that was affected by the storm was more important. Which that was just an excuse because apartments in by building was getting renovated for rent. It took the office manager 3 weeks to look at the bathroom counter just to tell me she will see if they could get the paint off but the other they couldn’t fix. Here we are today still haven’t heard anything else about that but the bathroom ceiling did get fixed today. Now I have 2 other leaks that started in the kitchen today. This apartment was not ready to be rented. They just patched some stuff together and painted to make it look good. I wish that I could post the videos of all the leaks. The office manger does not communicate. I would either have to go the office or continue to call just to talk to her. No phone calls are ever made to let me know maintenance is coming they just pop up."

"These apartments are really trash. The people in the office are very lazy and they don’t answer the phones. The maintenance crew is non existent and on top of that the Apartment manager was just fired for stealing residents rent money. I recommend nobody move here. It’s trash everywhere every single morning when I exit my apartment. This is unacceptable and will not be tolerated.As far as your computer operated response you can keep it. This needs to be closed down."

"My experience was really good and Laquita made my experience easy and my move in was really good. I would definitely recommend staying here. I feel at home already and the process is quick and easy. The communication was a 10!!!! We applied got approved and moved in the next week. It wasn’t frustrating at all. If you are looking for a good apartment community to stay for you and you family this is the one. And they are also pet friendly which is a plus!!!"

"Gene is amazing!! Our appt was lost and he worked us in. He showed us the apartment and answered all of our questions. He is truly an amazing man!! I am so excited for my Mother to move in, it is safe and feels like home!!"

"I been living here at Appling lakes for the last 4 years and it has been amazing the staff is truly wonderful Quita and Erika I think are the best leasing agents I have ever met. Ebony the assistant manager knows her job and does it well helps me with all my problems. The manager Amy is a great manager always have a smile on her face and is here to turn the complex around. The maintenance guys are the best if I need anything done they are there in a timely manner. My overall experience at Applying Lakes is awesome and I love staying there. 5 stars on my end"