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Dr. Torrey J Carlson & Associates
5415 Washington Pike, Knoxville, Tennessee, United States
About the Dr. Torrey J Carlson & Associates
Dr. Torrey J Carlson & Associates is a reputable healthcare institution located at 5415 Washington Pike in Knoxville, Tennessee. Specializing in various medical services, including general health check-ups, treatments, and consultations, Dr. Carlson and his team are dedicated to providing top-notch care and personalized attention to each patient. With a commitment to excellence and a focus on patient well-being, Dr. Torrey J Carlson & Associates is a trusted choice for those seeking quality healthcare services in the Knoxville area.
Photos of Dr. Torrey J Carlson & Associates
5415 Washington Pike, Knoxville, TN 37918, United States
Opening hours of Dr. Torrey J Carlson & Associates
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
13:00 - 16:00
Reviews of Dr. Torrey J Carlson & Associates
"Front desk is always friendly, professional and knowledgeable. Dr. Ngo especially has great energy, very friendly, and also was very thorough in making sure my eye care needs are met. I always love my experience at Harvest Park Centre!"
"There are so many things that go into high quality care. My husband and I both have glasses and we discovered that our son was in need and required his first real exam and prescription. I had visited this location previously but in truth, I thought this was a different location/office on booking. This was one of the happiest medical accidents I've had in my life. The staff is incredibly kind on every end of the building and they are earnestly helpful. I was so impressed to see an office that was friendly and high-functioning from the front to the back. The desk personnel checked us in quickly and got us settled and understanding we had two insurance providers, found the best policy to keep our cost low without being asked. I also witnessed at least two events at the desk I found both kind and truly meaningful. An older gentleman came in and wasn't even sure he was in the correct location sharing his struggle with his vision and that someone else scheduled his appointment. His appointment was not scheduled there but the staff displayed incredible patience and compassion for him and got him into their appointment schedule for only 30 minutes after he arrived. I also saw a woman come in who was well before her appointment time because she had errands to run on the same side of town. She asked if they could see her sooner but she said she could just "wander" around the shopping complex for an extended amount of time, which with her physical condition, would have potentially been difficult. Instead, the told her they would see her sooner. We all expect that medical providers do what they must, but it is so beautiful and valuable to see humans caring for one another beyond what is required of them. My son has some special behavioral needs that make his conversation longer and occasionally unclear to others. His beautiful mind is confused by a lack of clarity in instructions or information. The medical assistant working with him was incredibly patient, never rushed him, and rapidly understood the situation and altered the way he communicated and asked questions for the benefit of my son as an individual, he wasn't just a number or account. The services were provided quickly and as a facility they were incredibly thorough. The doctor expressed the same clarity in her interactions with my son which left me with the underlying impression she was truly insightful or that her assistant had adequately prepared her before her visit and this is impressive either way. This is an excellent office with everything needed for amazing care from facilities to staffing. It was an accidental booking that means I will never book anywhere else again. Also if you are only interested in receiving your prescription they do not apply sales pressure to get you to buy inside the store!"
"I checked in early and was taken back to start my exam before my appointment time. They moved me quickly from machine to machine for the various tests and pictures. Dr. Ngo was super informative about my results and worked to find the best fit for my prescription. The entire experience was excellent!"
"I don’t get out much due to a health issue, so I was a bit nervous, but after being so warmly received, I was happy to be there. The exam was detailed and very pleasant, and Dr. Brown was the perfect, kind ending to my appointment. Definitely a 5-star experience!"
"We had a great experience! The staff really took their time to ensure our daughter was well taken care of. Thank you!"
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