Davis Smiles Dentistry

"The actual cleaning and staff are well, but it should NOT have taken a whole week of calling every other day to ask for a receipt of my last payment. Everytime I was told it would be sent by the end of the day and it never was. Does not help when put on hold long enough for the system to automatically hang up on me three separate times."

"I normally don’t leave online reviews, but after a few years of going here, I have decided to switch dentists due to consistently having issues with scheduling and a perpetually understaffed business. Dr. Mak is great, and probably the only reason I kept using Davis Smiles. The staff is generally friendly, but trying to get an appointment here is a disaster. First available is always over 6 months out. I had multiple long awaited appointments cancel, leaving a year between cleanings. Today, I showed up for my appointment and had to wait an hour to be seen by the dentist. The assistant that polished my teeth spent less than two minutes applying the product and the rinsing it off. I felt like it was rushed, and I’m not even sure if she polished my front teeth. During the appointment it was determined I need to see a specialist. No surprise, the first available appointment is EIGHT months away. I hope my tooth doesn’t get worse before then. After I booked these appointments for the end of 2024, I walked to my car, only to realize that the dental assistant left the whole entire bib and clip attached to the back of my head. I’m tired of waiting 8+ months to wait for 1-2 hours for a cleaning that apparently takes less than 2 minutes to complete. I called another local dentist and was able to schedule for next Friday to have my dental issue looked it. If you have a flexible schedule or a lot of time to waste, then you probably won’t mind going here."

"Just finished up my first visit with Davis Smiles. I am feeling the most relief and joy after being helped here. Alyssa helped me with my treatment plan and scheduling and was thorough and patient in explaining everything to me, and was super nice. Dr. Mak helped and worked on me and was also very informative and made sure I understood what I was getting done and why I needed it, as well as what was happening each step of the way. I trust these people. 10/10"

"This place is consistently disappointing and I plan to change my dentist. The appointment was late, as usual, and when they called me back there was no acknowledgment of their lag- despite the waiting room being empty. I waited 8 months for a basic cleaning and days prior received emails that if I didn’t confirm their default mode of operation is to cancel, why do you punish the client this way? an agreement is valid until someone cancels, if I needed to change I would call and if I needed to miss an appointment sure, enforce a petty fee. My appointment has been wrong twice, they said I was being seen for issues I’ve never had. This place doesn’t even hold up the tiny etiquette of sending you off with a new toothbrush despite only seeing its patients every 6 months, if you’re lucky enough to get an appointment.it is an establish that seems perpetually understaffed, and uninformed on how to treat your clients or operate a business."

"I went in for a broken tooth after 10+ years of neglecting dental health. Dr Diti and Angel were patient, professional, and exhibited excellent bedside manner. I never felt judged for being a big gross. Nicole and the rest of the front desk staff were very nice. There was also a very competent assistant that carved my temporary crown; they made sure I was happy with it before leaving. I think the only problem might be the answering service? If you call off-hours, I don't think you'll get as effective support. I made sure to call during office hours and that made everything easier. As long as I live in the area, this will be my dentist."