Allstar Realty 27 Brentshire Square, Jackson, TN 38305

"Worst property management company that I have ever hired. Gwen is very unprofessional and does not provide statements and payments on time. She didn’t even bother to review tenant application that was marked “yes” to bankruptcy and later found during eviction case and left the case during trial. Her handyman did an awful job with repairs. They put a shower wall and tub. This is the picture that was taken of tub that was caulked. The bathtub faucet is practically falling out. I was trying to collect the rent for a long while and communicating with tenant while living on the other side of the country. I don’t ever go online and write bad reviews but I felt that it needs to said and protect another landlord from this bad property management company."

"Gwen is most definitely unprofessional, her properties aren’t well kept. You have to get very serious with her when it come to getting things done, my unit went out over three times and every time she sent some “unprofessional” so called maintenance men that look like she found off the street to “RIG” it up, just for it to go out again. She finally got it fixed after I mailed a letter to her office stating that I will take her to court about it. I wouldn’t recommend anybody to rent from her if you like to live in a decent environment."

"Very professional team they have over there. Them ladies (Gwen and Melissa) are very quick to handle any issue that you may have come up. They don't tolerate nonsense or deliquency with you not paying rent. They dispatch maintenance immediately for anything that may arise. I seen that she has a new maintenance guy that is Johnny on the spot. I called about my a/c not cooling and within hrs he was there to fix it and fixed it right. He was very professional and polite. Explained everything in detail as to what the problem was and how it was repaired. I would definitely rent from the all star team any day."

"Gwen has managed my property for over two years and has done an excellent job. She should "harass" you if you don't pay your rent on time. That is why an owner has requested her services so they don't have to deal with negligent and irresponsible tenants."

"I have no issues with the manager..Gwen, has been very good to me far as working with me. So I have not had any issues at all..So I have nothing negative to say about Gwen. She has no control over the resident but she works hard to resolve the issues..if and when it's addressed to her.. .. the upstairs neighbor. ..kids ride bikes in the house...that's the only issue I had.."