Chroma Nails Lounge and Spa San Diego

"Took my 19yo daughter here. We arrived around 4pm on a Friday afternoon, and the wait was about 15 minutes. Kani at the reception was really nice and friendly! My daughter's nails turned out realy cool. She's very particular, and she just commented that the coffin design on her right ring fingernail was not quite right, but the one on the left one was perfect. She's been here a few times in the last couple years, even though she moved to lB a year ago. It's the only nail salon she trusts."

"I’ve had multiple experiences with chroma nail lounge since their new ownership and NONE of the experiences were good. To start off, all of the managing staff is very unprofessional, unorganized and rude. As a client who has been going to chroma for well over 7 years I expect to be treated with respect as I am paying for my service and I always have an appointment prior to arrival. At a recent experience I had, CONNIE/ KHANHI (either a manager or managing staff member) treated me with much disrespect. Not only did she make me wait over 25 minutes past my appointment, she was using a very rude and unprofessional tone while speaking with me. I was sat down 2 separate times to get my nails done and was moved both times by her forcefully with a rude tone and without any apology. They also force you to pay cash before the service is done, I have never ever heard of such a system. This seems very unprofessional as a nail salon that does not have consistency in quality. Prior to this incident, my daughter had gotten a gel pedicure and immediately got a staff infection due to soiled/dirty tools and towels being used in the process. My daughter wanted to pursue legal action against them but avoided doing so as she felt bad. This new management is back and worse than ever. DO NOT GO HERE."

"Very clean and amazing customer service. Ambience is very welcoming. The best part is No waiting time even though it is crowded. Phl and Ann did amazing job on my Medicare and pedicure. They are humble and kind. I would come back for the massage I get for pedicure."

"I’m not one to post negative reviews but if they’re going to charge adult prices for a kid’s mani/pedi then they should provide the same level of quality. The quality was so bad, we could have done this at home for free and not for the $50 I was charged (noticeable unpainted sections of nail, polish left on skin, french tips that weren’t cleaned up properly). Too bad of an experience not to share."

"This is my go to nail salon. I’ve been going here for many years. I have gone to other salons in the area and my nails do not last that long. Gel acrylics at this salon lasts me 4-6 weeks before coming back for a fill. This salon is very clean and pricing is decent too. I highly recommend!"