Pediatric Clinic Hardin Valley
2587 Willow Point Way, Knoxville, Tennessee, United States
About the Pediatric Clinic Hardin Valley
Pediatric Clinic Hardin Valley is a trusted healthcare institution located at 2587 Willow Point Way in Knoxville, Tennessee. Specializing in pediatric care, this clinic provides comprehensive medical services for children in a warm and caring environment. Our team of experienced doctors and healthcare professionals are dedicated to ensuring the well-being and health of our young patients. From routine check-ups to specialized treatments, Pediatric Clinic Hardin Valley is committed to providing top-quality healthcare services for children in the Knoxville area.
2587 Willow Point Way, Knoxville, TN 37931, United States
Opening hours of Pediatric Clinic Hardin Valley
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Pediatric Clinic Hardin Valley
"We have been taking our 2.5 year old to this location since birth and we couldn’t be any happier with this office. Hardin Valley is my favorite office out of all of them and Dr. Peters is the absolute best. This office really cares about children and their families."
"All three of my boys go here and see Dr. Peters. We love it there! It is so nice having the same doctor seeing your child every visit. We had switched from a clinic where you never knew who you would end up seeing each visit. It is refreshing to take your child in to be seen and to be able for them be familiar and comfortable with their doctor. The entire staff has been nothing short of amazing, especially with my middle son who is seven, autistic, and mostly non-speaking. We have yet to experience any sort of super long wait time, and we have been going there for around 3 years now. Most visits there is barely any wait at all. I don't know what happened with the previous bad review someone posted on here. Every single person in that office has always been super nice and helpful to us. As far as the comment about Dr. Peters staring into and typing on her computer during their visit, implying that the doctor ignored them, I feel the need to specifically address it. Yes, the doctors use laptops during the visits, but that is how notes and medical records are done these days. It is rare to see a place still using actual folders with papers for patient records. So, of course the doctor is going to be typing notes and information into the computer during the exam and visit! It is the same exact thing that has always been done during a medical visit, except instead of handwriting the information into a physical file it gets typed into an electronic file. It is also how they send in prescriptions now, which is done during the visit. Dr. Peters has always been extremely attentive, kind, and considerate during every single visit. And, I assure you lol she is extremely capable of doing two things at one time (ie typing notes into a patient file while also carrying on conversation with the parent). As far as the billing issue that was also brought up in the bad review? That sounds like an insurance issue that she needs to take to her insurance company, not blast a doctor's office for. Three years we have been here and we have never ever had to pay anything other than our standard usual copay."
"We’ve been taking our 8 month old here since birth. We even were allowed to go in before delivery to speak with the doctor to make sure it was going to be a good fit. We love Dr. Stephanie and the staff! They have always been accommodating and willing to fit us in if needed. We only pay the copay at check out, not an insane amount like another reviewer posted. We also have only had to wait for more than 20 minutes once but it’s understandable because they are helping see a lot of sick kids. The nurses are always friendly and helpful."
"****ATTENTION NEW MOMS**** If you are expecting and considering this clinic, PLEASE AVOID!!! See reasons: 1. Each visit is -20-30 wait before seeing a doctor. (Nurse tells you to leave baby undressed b/c doc will be seeing baby “shortly”) 2. When doc comes in (Dr. Peters) spends 5-15mins with you. Takes a look at baby for 2-3mins and rest she’s focused on her computer typing while taking to you. (Probably writing up a summary so they can bill insurance). ALWAYS rushes out of the office and and does not ask you if you have any questions. Each visit is $225. Not worth the money for 10-15mins. 3. When you walk in, you are never greeted Receptionists does not say hello. Nurses dont say hello except one nurse. One nurse is SUPER nice and other other is robotic. She would come in and say “you can take her clothes off” and she just sticks devices to babys foot and takes temperature as if babys just a product (no emotions)."
"3 out of 4 of my kiddos are patients here, ages 5-16. It's always clean, friendly staff, and the doctors ask relevant questions & listen to what you say. They also never seem to be overbooked, so crowding and long wait times have never been an issue in my experience. You check in from your vehicle, since Covid at least, and they call you when time to go back. Face masks were still required the last time I was there, too."
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