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Vanderbilt Eye Institute Lebanon
1670 West Main Street, Lebanon, Tennessee, United States
About the Vanderbilt Eye Institute Lebanon
The Vanderbilt Eye Institute Lebanon is a leading healthcare facility located at 1670 West Main Street in Lebanon, Tennessee, United States. This institution specializes in providing exceptional eye care services to patients in the local community and beyond. With a team of highly skilled ophthalmologists and advanced technology, they offer a wide range of treatments and procedures to address various eye conditions. Whether you need a routine eye exam, cataract surgery, or treatment for a more complex eye issue, the Vanderbilt Eye Institute Lebanon is dedicated to providing top-quality care to help you maintain optimal eye health.
Photos of Vanderbilt Eye Institute Lebanon
1670 W Main St #100, Lebanon, TN 37087, United States
Reviews of Vanderbilt Eye Institute Lebanon
"So Vanderbilt Eye Institute in Lebanon actually refused to se an 84 year old man who is losing his sight due to cataracts because they don’t self pay. I asked the front desk to talk to an eye specialist regarding my very elderly father, a U.S. citizen who very recently returned to the USA from living out of country for decades. He missed open enrollment for Medicare part B but still retained his part A coverage. He wanted to CASH/SELF pay up front all costs to see a doctor and pay for all office exams. If cataract surgery was necessary Part A (under outpatient surgery) would pay for cataract removal. This so called caring spirit as stated in their mission statement was nothing but caring and personalized. Without even being able to discuss with an actual doctor their billing agent informed me that they would not see him because he had no insurance. I was dismissed without further explanation, discussion, or information. Shame on Vanderbilt Eye Institute of Lebanon!! I will be posting this on my social media and shouting from rooftops about this horrible uncaring dehumanizing establishment!"
"Do not recommend for routine eye care - the provider (the actual MD) stated "well that's Vanderbilt for you" after I waited over 2 hours to be seen by the doctor and discussed frustration with navigating their specialty. It is unacceptable that a healthy person cannot receive preventive care due to this clinic specializing in those with medical eye needs- yet don't disclose that and then act like I'm a waste of their time. I am glad there is a location in Lebanon to meet complex medical eye needs but don't treat routine eyes as less than a patient for going to this clinic (per how I was scheduled by the clinic!!!)....Vanderbilt Adult care is better than this and this clinic should be too."
"I couldn’t be more pleased with Dr. Mather. My wife and I both see her at the Carthage office. We had zero wait time on the recent visit. Staff is friendly and Dr. Mather is highly competent and effective at communicating with patients. I would not hesitate to recommend her."
"My husband had a 1:15 appointment. We arrived at 12:50. Took what seemed forever to register. Got called back to a room. We were there for consult from Dr. Mather for cataract surgery. By the time he got the exam, dilation and consultation we finally left at 4:35. RIDICULOUS! Not sure we will ever go back."
"I prefer to see an ophthalmologist rather than an optometrist for personal family history reasons. It was difficult to make an appointment with an ophthalmologist (Dr. Brantley) at Vanderbilt Eye Institute-Lebanon but, eventually, I was successful in doing so. However, when I arrived at the appointment, I was chastised (in front of other patients standing nearby) by the Receptionist who almost insisted that a mistake had to have been made and wanted to reschedule to another day with another provider. I eventually walked away without seeing the ophthalmologist at all. This was the absolute most frustrating and absurd situation I've ever experienced with a medical clinic (from calling in to make the appointment to the episode at the clinic). The Vanderbilt conglomerate has terrible appointment scheduling practices and their "customer service" is severely lacking. I won't schedule with Vanderbilt "anything" again."
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