Luxur Nails Lounge and Spa 9330 Clairemont Mesa Boulevard, San Diego, CA 92123

"I have been coming to this nail salon for 3 years and every time I leave happy. Ben takes my design ideas and matches them perfectly or makes them better. He watched tutorial videos before my appointment to learn how to do the Hawaiian flowers I wanted lol. Plus I’m always picky about my French tips and he will wipe them off and start over if I’m not happy. I used to stay quiet at other nail salons and go home and cry over the imperfections. Ben makes me feel like I can speak up because he is a perfectionist too."

"The first time I came to the nail salon, Ben did an awesome job giving me exactly what I asked for, based off of an image I provided. The second time I came in was a whole different experience. Unfortunately, Ben didn't like the type of flowers I was requesting (a simple small flower made with just a few dots in a circle) and showed me one's he would rather do. When I told him I didn't want what he was suggesting, I made it clear that if he couldn't do it, I would go with a different design all together. I offered to show him a few other designs I liked, but he was super dismissive and said he could do what I wanted after all. Once he got started cleaning up my nails he burnt my skin a few times and when I said "ouch" and pulled my finger away each time, he was again, very dismissive and just looked at me with a blank stare. He attempted the design I was asking for, (small flowers made by connecting little dots) but just made a big blob in the middle of my nail. This isn't what I wanted so I told him no thank you very nicely and again tried to show him some other options of things I liked, asking what would be easy for him. I am not one to want to be difficult at the nail salon, I understand that they are not miracle workers, but anything I showed him, he made it seem like he just didn't want to do it. His attitude was very unhelpful and dismissive the whole appointment and when I was leaving he was ignoring me as I was trying to tip him because I felt like I was being difficult (although I wasn't). I'm really disappointed in the lack of service Ben provided because literally everyone else at the salon is so nice. We all have bad days and I want to give him the benefit of the doubt, but because of this experience, I will not be coming back."

"Today was my first time trying this salon and let’s just say 10/10 experience!! Ben did my nails! Full new set. Amazing design. Everyone was very nice and professional. Definitely coming back. Thank you!!"

"They always do an awesome job!!! May, Ben, Sam, Annie has serviced me so far and they know what they’re doing! They always get as close to or replicate the reference pictures! And everyone is super friendly at this place! Overall an amazing non judgmental place to get nails done!! Will keep going there and would recommend everyone to try this place out if you’re looking for mani or pedi!"