Carmel Plaza Dental 11738 Carmel Mountain Road, San Diego, CA 92128

"Our visit to Carmel Plaza Detnal was a total waste of time and left us deeply disappointed. Despite explicitly stating that I am seven weeks pregnant and expressing my concerns about undergoing an x-ray, the staff aggressively pushed for the procedure. This disregard for patient safety and insensitivity to my condition was deeply troubling. Additionally, my daughter, who had an x-ray just six months ago, was inexplicably required to undergo the procedure again for a basic cleaning. It seems like unnecessary and potentially harmful practices are standard procedure at this clinic. What's more frustrating is the lack of consistency in communication. After informing them of my pregnancy over the phone and being assured that no x-ray would be necessary, we arrived for our appointment only to be kept waiting for an hour and then informed that an x-ray was indeed required. This blatant disregard for our time and well-being is unacceptable. BTW, they do take walk-ins, so appointment is a joke. Update: I checked guidelines as to how frequently x-rays should be taken by American Dental Association (ADA): Children between one and five years of age should only have x-rays every 12 to 24 months unless dental concerns warrant it sooner. Children between six to 12 years of age and adolescents should have x-rays taken every 12 to 36 months. My daughter had x-ray taken 6 months ago, but they said they have to take re-take it for basic cleaning!!"

"The Carmel Plaza Dental office will scam you. They will overcharge you and more than likely you're not going to get your refunds. It took 4 months and 6 visits to get your partial refund. Still, they did not fully refund for what they overcharged amount. They separately charge the desensitized medicament when you get your fillings that other dentists will not charge this separately. Be aware of this place."

"Pam (RDA) got my teeth 4 shades lighter with an in-office treatment so I am pleased with the results after a 20 min bleaching followed by another 15 session. My teeth are not white but they look much less yellow. My kids also got their braces here and Dr Hardy is great. The pricing for braces is fair and affordable compared to other offices and they have a lot of dental assistants to do the brace adjustments, under the orthodontist’s supervision and guidance."

"I've gone to Carmel Dental Plaza for many years and wanted to compliment the office and ownership for the great experience I had this morning. The moment I walked in the door, Neda, the receptionist, greeted me and we talked about my insurance. She was so informative and cheerful, a wonderful first impression. You can tell my hygienist, Bach, has a lot of experience and is very good at her craft. She's friendly, does a great job explaining what's going on, and does the cleaning efficiently without making a mess of your face. Pam took an impression of my upper teeth and she also did a great job. She has a lot of experience and knows how to take the impression without causing you to feel like you're choking and with no discomfort! Last but certainly not least, Dr. Nichal. She is the best! Knows what she's doing and really cares about taking care of your teeth and giving you information to keep them healthy. I highly recommend them!!"

"This place is really good. At 32 I decided to get braces and they treated me like family. All the staff that work here are awesome people, kind, and professional. The Ortho Dr. is very nice and will explain anything you want to know in detail. I highly recommend seeing them for whatever it is you're looking for."