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El Cajon Dental & Orthodontics
359 West Madison Avenue, El Cajon, California 92020
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About the El Cajon Dental & Orthodontics
El Cajon Dental & Orthodontics, located at 359 West Madison Avenue in El Cajon, California, offers top-tier dental care for patients of all ages. With a team of specialized dentists, the institution provides a wide range of dental services to ensure all patients can take care of their dental needs in one place. Whether it's a routine check-up or a complete smile transformation, El Cajon Dental & Orthodontics is dedicated to providing the best dental care in the area. From dental implants to braces, the experienced team is ready to help patients achieve their dream smile. Additionally, the institution offers competitive orthodontic specials with the best orthodontists in El Cajon, ensuring a positive orthodontic experience at a cost that patients are happy with. Visit El Cajon Dental & Orthodontics for all your dental needs and experience exceptional care in a comfortable environment.
Photos of El Cajon Dental & Orthodontics
359 W Madison Ave STE 200, El Cajon, CA 92020, United States
Opening hours of El Cajon Dental & Orthodontics
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Closed
Reviews of El Cajon Dental & Orthodontics
"If I could give less than one star for this dentist office I would. I have only had trouble with this place since the original dentist Dr hellwig passed away. I would not recommend this place to no one"
"This business attempted to charge me $40 for a procedure I never received, If a medical bill arrives under my name, I will be following suit with taking them to small claims court and reporting them to the Better Business Bureau. Do not trust this establishment, they will bait you in with “free” procedures and then charge you whether you receive them or not."
"My recent visit to El Cajon Dental & Orthodontics was an absolute nightmare, thanks to the incredibly rude manager and the abysmal customer service provided. From the moment I stepped foot in the clinic, it became evident that this establishment had no regard for its patients' well-being or satisfaction. The manager's behavior was nothing short of appalling. Not only did she engage in heated arguments with other customers, but she also had the audacity to interrupt conversations between staff members and doctors. It was an incredibly frustrating experience to witness her constantly interjecting and overshadowing the professionals who were supposed to be addressing my concerns. Far from being helpful or friendly, they displayed a consistent rudeness and dismissive attitude towards me and other patients. Not to mention i was almost sent home without services provided.. with the phrase 'we're not a good fit for you'. Additionally, I must warn others not to be fooled by any promotions advertised by El Cajon Dental & Orthodontics. The reality is far from what is promised, and the poor quality of service and disrespectful treatment make it clear that this dentistry is not worth your hard-earned money or valuable time. I strongly advise against seeking dental services at El Cajon Dental & Orthodontics. Spare yourself the frustration and disappointment by choosing a dentistry that values its patients and provides a welcoming and respectful environment. If I could give it a ZERO STAR, I would have done it."
"My experience here was amazing both times so far! I’m so glad I made the change in dental offices. Everyone’s customer service is great friendly and consistent. Rene applied my braces and he did a great job constantly checking my comfortability. The ladies at the front desk was so amazing with my toddler and she wasn’t even the patient that day ☺️ thank you very much to everyone here! Their work is as great as their customer service you won’t be disappointed!"
"If I could give less than 1 star I would. Worst experience I’ve ever had at any dental/doctor’s office EVER. I had to call to finally schedule my cleaning after the office never followed up with me on multiple occasions. The dentist tells me all of these procedures I need and I tell them manager I would have appreciated a call or allowing me to schedule the appointment when I wanted to earlier that year because then I could have prevented these out of pocket costs. The manager (Zulmy is the name she gave me) has absolutely zero customer service skills and zero people skills. She argued with me in the back for an hour on how insurance works when that was never the purpose of my complaint. She spoke to me so disrespectfully, she said I’m not “comprehending/understanding/I need to be an adult and schedule my own appointments.” She proceeded to tell me how much of an adult she is because she’s older. And continued to use a condescending tone with me the entire time because I was not backing down. Very unprofessional and when I told her I just want to move on with the procedures and just see the doctor and if she could leave, she would not leave. She stood in the doorway and continued to bicker with me and was getting an attitude with me because I wasn’t backing down on my point that offices are supposed to call you when they know your timing is coming up. I said this office did not do that. And she refused to accept that. I asked her several times to just go, and she would not budge. And continued to tell me that the dentist won’t be available for another twenty minutes even though my appointment was already an hour before that. The dentist was also standing right behind her. I left. I didn’t even get my appointment because I was so infuriated and frustrated with her lack of accountability as a manager. When I asked for her name she refused to give me her last name, and wrote her first name in a way so I couldn’t read it clearly. An awful manager, an awful experience and an awful environment. She was having this hour long argument with me when there are no doors in this space, so everyone could hear us easily. And she also mentioned my insurance “wasn’t even a real insurance.” She is absolutely awful, disrespectful, and unprofessional. All because I made a valid complaint to a manager. Do not go here. Save your time and peace of mind."
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