Happiness Nails & Spa (University Dr.) 1960 University Drive, Vista, CA 92083

"The vibe of this horrific establishment is beyond pitiful. The lack of respect and consideration I received from the moment I stepped in a took a look around , all eyes on me moment...was like a lightbulb shining bright and myself realizing to quickly "run for the hills".. who the heck wants a massage from technicians that obviously do not want your business. The website says open until 7. I was not a walk-in. I called and made an appt.. I even executed an additional courtesy call to revise my request, and they said that was fine. Come on in! I was estatic!!! Solooking forward to a bit of r&r..... I even shortened the massage time in length so they could head out and not be stuck working for my sake. why? i am considerate. perhaps that too must be corrected for my patience runs thin when a customer is treated with no value. Once I got there, the managers arms were crossed, with the concept of observation I perceived that they made me feel 150% unwelcomed. Pardon me, but your arms crossed is a sign of unwillingness, and poor etiquette. I highly recommend a course on manners 101. Furthermore, if my time slot was not conducive then simply say, no, we are closing early.... I would have been totally cool with that, and have gone somewhere else. Obviously you do not want business and your eager beaver attitude to feel as though I inconvenienced you all AFTER I, the customer, shows up, on prompt schedule is unparallel. How trite. WOW, how dare you waste my time. Good luck Happiness, you could use an edit on your establishment name, for it is far from a happy experience. WARNING -> GO ANYWHERE BUT HERE!"

"I've been coming to this salon for a while, but now is under new management. I went twice for a fill and nail polish chipped both time. So I went back a third time spoke to owner she said oh alot of water damage, yet it was their work both times... she claimed I needed a full new set... so I went with it but also told her it was her shop that did a horrible job. Anyways after getting a new set one nail broke went back and they fixed at no charge but just for two others to break. whats the use of getting them done here if you have to come back every couple of days .when Tom and Lee were here I never had a broken nail and they were always on point. If your looking to get your nails done, and done right don't go here.i work to hard just to throw money away for a bad nail job."

"For the name of the salon I did not walk out very happy… I has to find a shop that would do my nails in time for the USMC ball and I used to know Tom who worked here since I was a little girl and he was EXTRAORDINARY at doing nails. I call them to make an appointment with him and turns out he left. So I kept the appointment thinking the people who work there were hopefully like Tom. And boy was I wrong. During my appointment the lady kept talking over me and I couldn’t get more than 3 words before she said “I understand I understand” and then proceeded to explain exactly what I didn’t want and kept wanting to give me a glossy silver sparkle instead of the matte/rough top. And the sparkle on the nails I wanted was not silver. It looks like it from the picture but anyone who’s gotten their nails done regularly as long as I have (3 years) understands there’s a difference between shiny black sparkles and silver sparkles. The lady I was with waited until AFTER she put the tips on to tell me she couldn’t do what I was asking so I couldn’t up and walk out how I wanted to because I already had the tips and part of the acrylic on. And then during the service she proceeded to shake my hand to “relax it” no matter how many times I said I couldn’t relax it any further or else I’d have no bones in my hand. I literally had to call my grandma who was a nail tech for 20 years to come to the salon and talk to them and stay with me before I lost my mind. I had to change the design because I originally wanted to change it (since they couldn’t so what I asked) to a fire kinda design and then I just wanted out of there before I went to jail so I ended up deciding on just adding rhinestones in hopes to make them look semi decent. Which it didn’t. Clearly. I’m going to the USMC ball and the nails I have now don’t even look anywhere good to the dress I’m going to be wearing. It will be embarrassing if I walk into ball hall with the dress I have and the nails they give me. I’m going to another salon tomorrow to get them fixed since I refuse to go back to this salon since Tom left."

"Horrible experience! Sydney, claiming to be the manager and the BOSS did my nails. She was impatient to say the least! At first she realized I want to change the shape and wanted to just “round them a bit” while I requested oval shape. She refused to do the “French” the way I wanted. She refused to finish my nails or let someone else assist me even after mentioning I leave for a vacation the next morning. She uses terms like “time is money” although I was paying for her service + Tip . I requested a French and specified not a thick line. She said fine but then said she don’t want to do it unless she do it the way she thing is looking good. She embarrassed me in front of the people who were in the place and raised her voice on me. She said no one else could apply color for me except her but yet she refuses to give me service and finish the job! Although I didn’t make her redo the polish or anything crazy. I was respectful, maybe a bit picky but I’m the costumer who pays and she had no right tearing me like this. I would say there was another lady taking care of my sister in law and she was really nice and did a great job! If this is how a Boss treating her clients , I would feather give business to people who deserves it! Don’t take a chance it happens to you and you stay with unfinished / undone nails !"

"The one on the left the salon did m. The one on the right is the one I wanted and did not do what I wanted. Guy was nice but like telling me stickers needed to be on the nails and he didn’t have them or the color like them. So I plan on finding another place that will get my nails correctly then way I want them. Wasted money honestly and was not worth it."